How Dartmouth Streamlined Pre-Departure with BeGlobali
How Dartmouth Streamlined Pre-Departure with BeGlobali
Live Session from January 30, 2026
Overview:
This interview highlights how Dartmouth College redesigned its pre-departure preparation process to better support students while improving operational efficiency for staff. By embedding BeGlobali Pathways into everyday advising workflows, Dartmouth developed a more holistic, inclusive, and scalable approach to pre-departure that reduced repetition, strengthened health and safety preparation, and returned valuable time to advisors.
Moderator:
- Andrew Gordon, CEO & Founder DA Global Access Network
Guest Speaker:
- Noelle Warinsky, Assistant Director of Study Away, Dartmouth College
What You’ll Learn:
- A practical example of how to streamline pre-departure preparation without sacrificing individualized advising.
- Insight into delivering identity-aware health and safety training in a consistent and trackable way.
- Lessons on how global education teams can reclaim time and refocus advising on higher-impact student engagement.
What was happening in the office that made it clear the pre-departure process needed to change?
Dartmouth sends approximately 600 students abroad each academic year across a continuous, quarter-based academic calendar. The Study Away team, while relatively small, supports a wide range of programs including exchanges and fully customized faculty-led experiences. Over time, it became clear that a significant amount of staff capacity was being consumed by repeatedly delivering the same foundational pre-departure information in individual advising meetings. Students were arriving at different levels of readiness, and advisors were spending less time on nuanced, student-specific conversations. The disruption created by COVID provided an opportunity to step back, evaluate existing workflows, and intentionally redesign pre-departure preparation in a way that was more sustainable and adaptable.
How did the pre-departure process function before, and what does it look like now?
Previously, pre-departure relied heavily on in-person sessions and one-on-one advising to convey core information related to logistics, health, and safety. This approach required advisors to cover similar material repeatedly and made it difficult to ensure consistency across programs. After integrating BeGlobali Pathways, Dartmouth shifted to a model that standardized baseline preparation and embedded it directly into existing workflows. Students now engage with essential content before meeting with advisors and peer mentors, creating a shared foundation of knowledge. As a result, advising conversations are more focused, efficient, and centered on individual circumstances rather than information delivery.
How did Dartmouth approach identity-aware health and safety training, and why was scale important?
The advising team recognized early that student identity plays a meaningful role in how students experience health, safety, and belonging while abroad. Before shifting their approach, it was difficult to ensure that all students received consistent, identity-aware guidance, particularly at scale.
Rather than treating this kind of preparation as optional or supplemental, Dartmouth embedded inclusive health and safety training directly into the core pre-departure process. Students are now required to complete two micro-trainings as part of pre-departure, one on health & safety and a second selected based on the student’s interests or needs.
Using BeGlobali Pathways made it possible to standardize this preparation at scale, track completion and identify gaps. This ensured that every student engaged with essential preparation regardless of program type, while allowing flexibility for students to access identity-specific training relevant to their individual experiences. Over time, the data generated through the process has helped staff identity trends and expand broader support initiatives. This approach has increased institutional confidence that students are more consistently and thoughtfully prepared before departure, while giving advisors better tools to focus their time on high-impact conversations.
Where was time saved, and how did that change advising?
The most significant time savings came from reducing repetition in advising appointments. With foundational information delivered asynchronously, advisors spent less time explaining core concepts and more time engaging in higher-value conversations. That reclaimed time shifted toward discussing student goals, identity considerations, career alignment, and program-specific challenges. While formal time tracking was not the primary measure of success, the impact was evident in smoother workflows, more prepared students, and increased advisor capacity to focus on meaningful, individualized support.
Key Takeaways for Institutions
Dartmouth’s experience shows that rethinking pre-departure is less about adding resources and more about designing intentional, scalable systems that support both students and staff.
- Effective pre-departure preparation does not require additional staff or more meetings, but rather clearer structure and better-aligned workflows.
- Standardized, asynchronous preparation can establish a shared foundation of knowledge while still allowing advising to remain personalized and student-centered.
- Embedding identity-aware health and safety training into the core process ensures consistency, inclusivity, and accountability at scale.
- Scalable tools can significantly reduce repetitive advising tasks, returning time to advisors for higher-impact, individualized student support.