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Strategies for Developing Actionable Solutions in Response to Recent Policy Shifts Affecting Higher Education

Strategies for Developing Actionable Solutions in Response to Recent Policy Shifts Affecting Higher Education

By Victoria Pope, Manager of Membership & Programming, DA Global Access Network

Introduction

DA Global convened a panel of prominent leaders in higher education in a virtual discussion titled “Resilience in Action: Advancing Global Opportunities for All Students Amid Uncertainty”  to examine the immediate impacts of executive orders and policy changes enacted by the second Trump administration. These policies target initiatives related to diversity, equity, inclusion, and accessibility (DEIA) as well as immigration policies affecting student populations. The abrupt enactment of these orders has created a rapidly evolving environment, necessitating innovative strategies to uphold inclusive practices while complying with new regulations.

The panelists, representing both public and private universities, shared strategies their institutions have adopted to navigate executive orders affecting DEIA, immigration, and federal funding. This article explores key challenges and institutional strategies, emphasizing resilience, adaptability, and the core mission of international education: serving all students and expanding global opportunities.

DA Global acknowledges that the panel discussion and this summary do not constitute legal guidance. Institutions should conduct due diligence in assessing the best approaches for their specific needs. Readers may also find a brief timeline of events leading up to and following this article with links.

Key Challenges and Current Concerns

Disruption of Government Services

Concern: The closure of government departments and layoffs of personnel who support essential student services, such as visa processing, may create significant obstacles for students entering or remaining in the United States for their studies.

Suggested Strategies:

  • Establish clear internal communication channels to ensure timely updates on policy changes.
  • Encourage staff to subscribe to relevant email listservs, news alerts, and government notifications.
    • Leadership might consider designating specific information sources to specific team members to help mitigate the labor or anxiety of news overload. Staying informed is a balance of receiving correct information in the right amounts that allow for accurate dissemination of facts. 
  • Form working groups focused on legal policies surrounding immigration, study abroad, and research to facilitate proactive planning.

Impact on International & Undocumented Students

Concern: New policies raise concerns about maintaining safe environments for international and undocumented students and securing funding for programs supporting underrepresented student groups.

Suggested Strategies:

  • Provide students with clear and accessible information regarding their legal rights on and off campus.
  • Encourage students to carry updated identification and maintain current institutional records.
  • Offer specialized guidance to DACA and TPS students regarding potential travel risks.
  • Train staff on their role when engaging with immigration officers and designate a knowledgeable spokesperson for such situations.

Reorganization of Departments & Initiatives

Concern: Federal funding cuts and restrictions on DEI practices have forced institutions to reassign staff, seek alternative funding sources, and ensure continued student support.

Suggested Strategies:

  • Align initiatives with institutional mission statements to comply with policy shifts while preserving inclusion efforts.
  • Highlight the benefits of global education as it directly relates to career readiness, building transferable skills, and high-impact practices (HIPs) (AACU, High Impact Practices) to prepare students for global careers.
  • Utilize frameworks such as the UN Sustainable Development Goals to shape global education  programs.
  • Build alliances across departments to integrate inclusion efforts into broader institutional goals.
  • Student identities are composed of a variety of parts that influence their access to opportunities. Institutions may consider strategies that further highlight how intersectionality of identities are influential as students pursue opportunities to further their educational goals.

Prohibition of Equity-Focused Practices

Concern: Executive orders banning race-based policies in hiring, promotion, and admissions have led to the dismantling of DEI offices, which previously addressed disparities in study abroad participation.

Suggested Strategies:

  • Reframe identity guides as health and safety resources to provide essential support for students of all backgrounds.
  • Emphasize the importance of equitable access to resources in international education.
  • Develop creative approaches, within the bounds of institutional policies, to ensure students receive inclusive  guidance and support for their global education experiences.

Gender Identity and Documentation Challenges

Concern: The revocation of the gender marker “X” on U.S. passports has created barriers for nonbinary and transgender students, impacting their ability to travel abroad and access legal documentation that aligns with their identity.

Suggested Strategies:

  • Inform students that existing “X” gender marker passports remain valid until expiration but cannot be renewed under the same designation.
  • Provide guidance on alternative documentation options, including legal name and gender marker changes, where applicable.
  • Work with education abroad programs to ensure students understand gender-related legal and cultural considerations in host countries.
  • Establish institutional support networks,to assist students in navigating these challenges.
  • Advocate for continued dialogue with federal agencies and policymakers to address the impact of these policy changes on gender-diverse students.

Faculty and Staff Retention Challenges

Concern: The policy shifts have created an uncertain environment, affecting faculty and staff morale and recruitment, particularly for professionals committed to DEIA efforts.

Suggested Strategies:

  • Enhance staff engagement through professional development opportunities and mentorship programs.
  • Promote flexible work arrangements to accommodate staff well-being and retention.
  • Strengthen cross-campus collaborations to integrate inclusive practices into broader institutional objectives.
  • Providing clear communications regularly to staff so that they have updated information on a regular basis.

Reframing Goals Around Belonging

Concern: With DEIA initiatives facing increased scrutiny, institutions must find new ways to foster belonging among students while ensuring compliance with evolving policies.

Suggested Strategies:

  • Utilizing the UN Sustainable Development Goals (SDGs): Aligning global engagement initiatives with SDGs allows institutions to promote belonging through universally accepted frameworks like quality education, gender equality, and reduced inequalities.
  • Shifting to Career Readiness and High-Impact Practices (HIPs): Positioning global education as a tool for career success ensures inclusivity and belonging by framing study abroad as an essential professional development opportunity.
  • Expanding Cross-Departmental Collaborations: Integrating belonging-focused initiatives into student success, mental health, and career services broadens institutional support and embeds inclusivity into the campus culture.
  • Embedding Global Education in First-Year Experiences: Introducing study abroad and global learning opportunities early in students’ academic journeys increases accessibility and helps normalize participation across diverse student populations.
  • Reframing Student Support Resources: Rather than categorizing resources under DEI, institutions can frame relevant support services around student well-being, health and safety, and success outcomes to maintain inclusivity while ensuring compliance.

Audience Questions & Expert Insights

During the panel discussion, audience members raised critical questions about the long-term impact of policy shifts on international education programs. Below are some key questions and expert responses:

  1. How will programs like Fulbright and Gilman be affected?
    • While unclear at the moment how federally funded programs such as these that are aimed at strengthening relations with diverse cultures will be affected, it is possible that federal funding for international exchange programs could be reduced or funding temporarily paused for review. Institutions should closely monitor developments and seek alternative funding sources where possible. The need to collaborate with each institution’s government relations team is imperative in order to ensure these concerns are reaching representatives of each state.
  2. What legal guidance is available for institutions navigating anti-DEI laws?
    • Institutions should consult legal counsel to ensure compliance while preserving student support initiatives within legal frameworks.
  3. What steps should institutions take to safeguard international students’ legal status?
    • Institutions should proactively inform students of changes, provide legal resources, and collaborate with advocacy organizations.
  4. How can universities continue promoting inclusive education despite DEI restrictions?
    • By reframing initiatives to focus on universal student success, career readiness, and global engagement, universities may be able to maintain inclusive practices without violating policy mandates.
  5. How do these executive orders impact institutional funding for diversity scholarships?
    • Many race-conscious scholarships may be deemed discriminatory under new policies, requiring institutions to explore alternative merit-based or need-based funding models.
  6. How should faculty and staff handle potential ICE interactions on campus?
    • Institutions should establish clear protocols and designate legal representatives to manage interactions with immigration authorities, ensuring student and staff rights are protected.

Conclusion

The evolving policy landscape presents a complex challenge for higher education institutions. It requires not only compliance with new regulations but also a commitment to sustaining meaningful global learning opportunities. As institutions navigate these shifts, they must balance adaptation with maintaining their core values of access, inclusion, and student success.

DA Global remains committed to supporting institutions through innovative solutions, actionable insights, and a collaborative network of educators, policymakers, and employers. In alignment with this mission, we have attached a worksheet to help institutions begin brainstorming and developing actionable strategies. This resource provides guiding questions to assist teams in evaluating their institutional landscape, strengthening current practices, and identifying sustainable approaches to inclusive global education. This tool serves as a potential starting point for deeper reflection and strategic planning, aiming to leverage global education as a tool for student success so that institutions can ensure inclusive international opportunities remain available for all students despite shifting policy landscapes.

DA Global reiterates that this article summarizes a panel discussion that took place shortly after President Trump issued executive orders in late January and the Department of Education released a Dear Colleague letter on February 14, 2025. Below, you may find a general timeline of events as they have occurred and continue to develop.

Timeline:

  • January 20, 2025: President Trump issues Executive Order 14151, aiming to end diversity, equity, and inclusion (DEI) programs in the federal government.
  • January 31, 2025: A group of state attorneys general, including those from issue a joint statement titled “Multi-State Guidance Concerning
  • Diversity, Equity, Inclusion, and Accessibility Employment Initiatives”  opposing the executive orders related to diversity, equity, and inclusion (DEI) initiatives
  • February 3, 2025: Various DEI advocates, in conjunction with the National Association of Diversity Officers in Higher Education (NADHOE), released a statement and filed a lawsuit challenging EO 14151 and EO 14173 in federal court in Maryland.
  • February 14, 2025: The Department of Education’s Office for Civil Rights issues a Dear Colleague letter clarifying nondiscrimination obligations under Title VI.
  • February 19, 2025: A hearing is held in the Maryland federal court regarding the lawsuit challenging the executive orders.
  • February 21, 2025: A federal district court in Maryland issues a preliminary injunction, partially halting the implementation and enforcement of EO 14151 and EO 14173.
  • March 1, 2025: The Department of Education releases Frequently Asked Questions (FAQs) to provide additional guidance related to the February 14th Dear Colleague letter.

As the landscape and circumstances continue to evolve, we encourage each institution to conduct due diligence by researching the most current policies and keeping their student and staff populations informed. DA Global reminds readers that this article summarizes a panel discussion where institutional leaders shared opinions and strategies their institutions are pursuing. This article does not provide direct guidelines for action. DA Global welcomes comments, concerns, and feedback regarding strategies institutions are implementing as they navigate these complexities.

What does it mean to support underrepresented students in the study abroad field?

What does it mean to support underrepresented students in the study abroad field?

July 3, 2024

SUMMARY:

The discussion around underrepresented students in international education has grown over the past decade. From 2012 to 2022, the number of LGBTQIA+, racial minority, and disabled students studying abroad has increased. Historically, study abroad has been dominated by white, cisgender women. Recently, there’s been a rise in non-binary, multiracial, Hispanic, Latinx, and Asian students. The fluctuating participation of disabled students highlights the importance of available resources. This article explores the history and experiences of LGBTQIA+, BIPOC, and disabled students in study abroad, emphasizing the need for accessible and equitable support throughout their journey. It aims to guide educators in improving support systems for these students.

AUTHORS:

  • Ryane Lovett-Pitts (she/her), Binghamtom University
  • Stephanie Lopez (she/her), Iowa State University
  • Graeson Dwyer (he/they), ISEP

INTRODUCTION

The topic of “underrepresented students” has become a prevalent point of conversation amongst International Education communities over the past decade. Looking at OpenDoors data, from 2012 to 2022, the number of students who identified as part of the LGBTQIA+ community, being part of a racial minority(ies), and/or have a disability(ies) has steadily increased (The Report of the 2015 U.S.Transgender Survey, The National Center for Transgender Equality, 2015). Historically, education abroad in the United States has revealed itself as a space that only some students can imagine themselves inhabiting. While the benefits of Education Abroad are innumerable, the vast majority of study abroad participants are white, cisgender women. From 2012 to 2022, 65.3-68.7% of students self-identified as female, and 68.6-76.3% identified as white. However, within the last four years alone non-binary students have started to self-identify and the number of multiracial, Hispanic or Latinx, and Asian, Native Hawaiian, or Pacific Islander students has been rising (The Report of the 2015 U.S.Transgender Survey, The National Center for Transgender Equality, 2015). With the changes in student populations going on study abroad programs, it is our responsibility as study-abroad professionals to be better equipped to support them every step of the way.

As LGBTQIA+, BIPOC, disabled students, and other underrepresented identities make their way to our office, we must continue to ask ourselves, how is it that we can support them effectively and equitably? The number of students with disabilities participating in study abroad programs has fluctuated within the past four years compared to the early 2010s. This is largely due to the resources and support available to them. Underrepresented students have always existed in study abroad, however, they have not always had the same opportunities and resources available compared to their peers outside of their minority community(ies). The process of making study abroad and all of its components more accessible starts well before students apply for programming, and continues after they’ve returned home. It is our responsibility as international educators to intentionally and sustainably better these systems at each step.

In this article, we intend to describe the history of LGBTQIA+, BIPOC, and disabled students within the field of study abroad, as well as dive into what these populations are looking for out of their experience and the issues they have faced up until now. The term ‘experience’ does not just apply to their experience while on a program, but all of the engagement with study abroad providers, staff members, and resources that they see from the exploration phase all the way through re-entry. This article takes for granted that underrepresented groups are having a different experience abroad entirely and that one’s “othering” identity is at the center of that experience. In order to be equitable partners and supporters of our student’s educational dreams, we must work to make changes to our processes so they are accessible from the very beginning.

We will also discuss how we can better create and provide relevant resources to all of our students and work toward making the processes of application, pre-departure preparation, while abroad, and re-entry procedures and resources more equitable. We aim to challenge the current norms regarding study abroad advising and help guide others to making the changes necessary for growth. The rest of the article is broken into three categories: LGBTQIA+ students, BIPOC students, and students with disabilities. It is also important to note that this research is derived from a U.S.-centric context. This does not make it inapplicable to a non-U.S. audience, but it is relevant to the conversation ahead. Each section explores the history, resources, issues, and toolboxes of that specific population group regarding their relationship to study abroad, and how we can grow as a community to better support them moving forward.

As you read through this article, think about the following questions and how they relate to your office’s structure and its current means of support for underrepresented students:

Are all of the trends we gather and share with students relevant to all of our students’ pre-departure preparation? Are there large areas of discussion around these topics that do not appear in the mainstream purview?

 

LGBTQIA+ Students Abroad

Written by: Graeson Dwyer

The LGBTQIA+ student experience is something that is continuously changing and evolving with the times based on the resources available to improve and support their experiences within higher education. Queer students have always existed within higher education and international education spaces, however, it’s not until more recent years that students have felt safe enough to start openly identifying with their queer identities outside private social circles. According to the Pew Research Center in 2013, queer students waited to disclose their gender and sexual identities until after the traditional college age. However, in recent years, students have begun disclosing these identities more around age 20. This is largely in part because of the culture of higher education campuses and these sites being the “epicenter of many students’ identity formation” (Journal of Public Interest Communications, Vol. 2 Issue 2, Mundy, 2018). Young adults in higher education spaces are being given more opportunities to express themselves and learn more about their identities through areas like study abroad and the advocacy support that comes with being part of student and campus organizations. However, with that expression comes additional concerns about their safety and well-being when they identify as part of a minority or underrepresented population group publically.

When it comes to studying abroad, as well as everyday life, queer students have to consider safety (emotional, mental, and physical) in different ways than their cishet (cisgender and heterosexual) peers. These students have to deal with homophobia, transphobia, misgendering, and even verbal and/or physical violence towards them due to these identities. These issues increase when adding on other minority identities, such as disabilities, race, and ethnicity (Frontiers: The Interdisciplinary Journal of Study Abroad, Volume 35, Issue 2, pp. 29-39, Bingham, Mitchell, Brunsting, 2023). These issues begin before they even go abroad with their interactions with their home institutions’ student, faculty, and staff populations, as well as in personal and work settings. While harassment and discrimination are not good in any form, it can be even more intimidating to enter a space where you’re not sure of what to expect culturally or individually in a new physical environment. All this to say, LGBTQ+ students have more to overcome and traverse than their cishet peers, but that does not mean they are less likely to have a successful and fulfilling study abroad experience. Instead, we need to provide better resources and support for these areas that are unique to queer students going abroad. As a community, the field of international education still has a long way to go in terms of properly advocating for LGBTQ+ students going abroad. This starts at the home campus and extends to third-party providers, host institutions for study abroad, and the resources and support that are provided throughout a student’s time in higher education.

The results of a 2015 study suggest that LGBTQ+ students are more likely than heterosexual and cisgender students to participate in study abroad opportunities in several areas (College Students’ Sexual Orientation, Gender Identity, and Participation in Study Abroad, Bryant and Soria, 2015). With these student populations being more likely to enter our offices in search of study abroad opportunities, does our field have the best resources readily available to support LGBTQIA+ student needs? These resources range from physical and digital material students can take and utilize, to the actual knowledge and language education abroad professionals use when advising students, and to the other departments and providers that can supply additional support

An irreplaceable resource on campus that LGBTQIA+-identifying students can utilize is LGBTQIA+ student centers. However, this is not a resource that exists on every campus. Dedicated centers and student groups for the LGBTQ+ community statistically increase positive personal relationship growth and lower the risk of suicide amongst queer young adults (Creating Safe Spaces: Opportunities, Resources, and LGBTQ Student Groups at U.S. Colleges and Universities, Coley and Das, 2020). Making sure that you are aware of the sources available for queer students at your home institution and having those resources and information readily available is critical to building trust with your students.

Something important to consider when you’re compiling the resources you send out to students interested in studying abroad is to be inclusive of diverse student populations from the beginning of your processes. No student should feel like they are the exception or that your office is unprepared to serve a student with their needs. This does not mean having a solution to every problem, but it does mean knowing what your capacities are as a department and organization to provide the support requested. This also translates over to knowing what resources are available through your partner institutions (i.e., bi-lateral exchanges, 3rd party providers, faculty-led locations, sister campuses, etc.) so that you can direct students to the right location.

There are a multitude of third-party providers within international education who each have unique programming and goals when it comes to providing a study abroad experience. Part of the job of these third-party providers is to have the resources they provide upfront so that students and advisors can easily navigate the program options available to them. It’s important to look for a page on the organization’s website for its diversity, equity, inclusivity, and accessibility resources. These types of pages are typically the landing page in terms of underrepresented student resource options, including resources for Indigenous, first-generation, students with disabilities, LGBTQ+ students, and more. When looking for resources for LGBTQIA+ students, see if the organization has information such as tips on what to look for when traveling in terms of housing, the geo-political states of nation-states, what to look for in travel buddies, and the like.

I want to take a moment to list some of the key resources that I would recommend as a former LGBTQIA+ exchange student and now LGBTQIA+ Education Abroad professional. EqualDex is an invaluable resource when it comes to live updates on LGBTQ+ legislation on an international scale. It covers legislation from gay marriage to gender discrimination, to censorship, and so much more. For students or staff who identify as transgender or another trans-identity, it is important to consider how to navigate spaces like the TSA, new cultures and friendships, health and safety, and exploring identity while abroad. A few articles and sites that I would suggest include the Transgender Travel Considerations article from the Transgender Equality Center, which directs education abroad staff on how to collect resources for transgender students going abroad. There’s also a group within NAFSA known as NAFSA Rainbow Special Interest Group (SIG), that is dedicated to providing resources for LGBTQIA+ students, as well as scholarships and other valuable information that may be needed when considering going abroad. Being aware that these resources exist can make a serious impact on your student’s well-being well before the student even decides where they want to go abroad. Knowing that support is there and available from multiple directions is not something to be taken lightly.

A large part of the support that we can give is making sure from the beginning of engaging with students that we make resources equitably available. For example, when thinking of the process of application, pre-departure, on-program, and reentry, there are many things we can be intentional about to provide a more positive and equitable experience for our students. When a student first engages with your office, whether that is through email, your website, or directly with staff, they should be treated as equitably as possible from peer to peer. This is as simple as adding LGBTQIA+-centered resources into the information packets you send interested students, or integrating it into any “Study Abroad 101” advising that your office may conduct. This mindset bleeds into each stage of the study abroad process by being intentionally inclusive of the potential students you could have in your room. More passive ways of showing allyship and support include having LGBTQIA+ Safe Space indicators in your office, email signature, and website (after doing the Safe Space training, of course). If a student sees that you have your pronouns in your signature and you are intentional about asking theirs before beginning a conversation, this shows a desire for understanding and good faith, which is important to building trust. Always allow the student to lead the conversation when it comes to what needs they have and if they need assistance with getting those needs met

We are in an incredible position as international educators to uplift and support individuals from all walks of life and aid in their exploration of the world so that they can improve upon it with their experiences. If we allow ourselves to become conduits for positive, intentional change within the international education community when it comes to the treatment of LGBTQIA+ individuals, those ripples become tidal waves into all the higher education settings and beyond what we touch. The LGBTQIA+ students who want to go abroad are incredibly resilient individuals who encounter challenges that those not a part of the community will never experience. That resilience is what brings more queer students into our community than their non-queer peers, and is what should help drive us to make our field safer and more accessible to them and other underrepresented people moving forward.

 

BIPOC Students Abroad

Written by: Ryane Lovett-Pitts

As education abroad professionals, it is our responsibility to help students prepare for their experiences overseas. The information we share with students about their host country prior to their departure is most often compiled from our own experiences, knowledge passed down from others in our office, and the many trends we have gathered over the years from past program participants. However, as underrepresented students continue to make their way into our offices we must think seriously about what ‘underrepresented’ actually means. When a group is underrepresented in education abroad, this suggests that their experiences in a host country and how that country interacts with their particular identity may not be included in the general information shared with students. The stories of underrepresented groups traveling abroad have not yet been told in full and many of these students are left to navigate their identity abroad in isolation.

How might we better anticipate the challenges of underrepresented groups abroad? Further, how can we continue to ensure that education abroad is an equitable space for all students? This section explores BIPOC students studying abroad in particular while acknowledging the vast identities and diversity that live within the term ‘BIPOC.’

When we study abroad, we enter into an arena of political understandings that may be different from those in our home country. It is imperative that students with varying identities research the attitudes of those in their host country to ensure their safety and well-being while abroad. While BIPOC students choose to study abroad for many of the same reasons any other student would, it is not unusual for black students to encounter microaggressions, name-calling, and other harmful forms of discrimination. These political ideologies about one’s race inform the student’s education abroad experience, adding an additional layer to their experience that they may not have prepared for.

While traveling through the Netherlands recently, my friend and I were asked for money by a man on the street. Both my friend and I are black women and told the man we did not have any spare cash. The man became enraged by our refusal and decided to call us a racial epithet. This was not the only time that my friend and I were called this name during our 5-day trip. As someone who advises for programs in the Netherlands, I began to wonder about BIPOC students who decide to study abroad here. Though I do discuss the Dutch tradition of Zwarte Piet and a number of identity-focused resources are shared with all students pre-departure, further conversation about race would certainly be beneficial for a black student studying abroad in this location.

It is also imperative that we as Education Abroad Professionals understand that while a country may be understood as progressive in many regards, this does not mean the culture as a whole is tolerant of all identities different from their own.

In the New York Times article “My Very Personal Taste of Racism Abroad,” Nicole Phillip reflects on a study abroad experience in Italy and being called a “disgusting black woman” by a local. Phillip also goes on to write that “No one mentioned the possibility of racial encounters and tensions, largely aimed at the rising number of African immigrants,” prior to departure. One might ask themselves what black students from the US studying abroad have to do with African immigrants. In fact, many black students returning from their experience abroad share that they were not recognized by the host country as US students at all and instead, were mistaken as migrants, subjecting them to other forms of xenophobia. How might Indigenous and other students of color going abroad be perceived in their host country? Has the typical US study abroad student become an archetype in the global imagination?

As we continue to be intentional about increasing the number of BIPOC students who study abroad, what work needs to be done to support them efficiently? What is it that we can do now? Collecting feedback from our BIPOC and other underrepresented students who study abroad is essential for future growth in the education abroad sector. Are students experiencing racism on certain programs more than others? When we collect this data from our BIPOC students, we can begin building an archive of information that recognizes these experiences as well as the trends contained within those experiences. Collecting trends, however, cannot be the only solution to supporting BIPOC students abroad. In order to fully support underrepresented students abroad and anticipate the issues they will face overseas, we must also make space for underrepresented staff. Listening to webinars and reading articles from students about their experiences abroad is a valuable mode of information gathering. However, each of our lived experiences are limited in scope. Those of us without disabilities for example might not always be conditioned to see the issues a student with disabilities would. By further diversifying our staff and collaborating with other offices at our institutions, we can further anticipate the challenges our underrepresented students will face.

Four years ago, I decided to move to Spain to pursue a graduate degree. During my undergraduate years, I spent a summer in India and was eager to find myself abroad once again. As one does, I underwent the Spanish visa process and attended a Pre-Departure Orientation where I learned about Spanish cuisine, siesta, and the common experiences of US expats living in Spain. It was not until my first-week in-country that I realized that none of the local beauty supply stores or super mercados carried any products for black hair. This was not something that was covered during orientation nor had it occurred to me to ask. At any rate, I needed to act quickly as I was long overdue for a deep conditioning and I had forgotten my bristle brush at home. After an extensive Google search, I found that there was an Afro-Latina shop about an hour away by train. I hopped on the next Renfe to Sol and ventured to the tiny shop I would eventually come to visit every few weeks.

Hair care abroad is a necessary discussion for many black women. If there are no beauty supply stores that carry products for our hair, are students able to order these online? Will students be able to find makeup in their shade? Though it might not be the responsibility of the advisor to resolve all of these questions, alerting students that this may be more of a challenge for some students than others can prompt them to take action before departure. Discussions such as these can be understood as an act of care and a step towards a more equitable future within education abroad.

Education abroad is for everyone. The stories of BIPOC and other underrepresented students abroad are valuable sources of knowledge about our world, our history together, and where we are now. It is imperative that we continue sharing these stories so that our students are better prepared for the challenges they may face abroad and so that staff can anticipate these issues, set appropriate expectations, and implement more inclusive practices of support.

 

Students with Disabilities Abroad

Written by: Stephanie Lopez

With varying levels of recognition of and support for various forms of disabilities worldwide, it can be a tricky landscape to navigate for both study abroad professionals and students. But with an ever-expanding set of resources available to these groups both domestically and abroad, we may also be facing an important momentum shift in how students study abroad; now, more than ever, students and professionals feel empowered to advocate for their own success, make space for themselves, and expand opportunities for future students.

In this section, I focus on physical and mental disabilities, including emotional disorders; it is important to note though that this section will not be all-encompassing. I’ll share high-level perspectives as well as on-the-ground strategies already in practice with institutions and providers but must also acknowledge that the below information is presented from a US-centric perspective.

According to IIE’s Open Doors reporting, which began collecting data on disabilities in 2006, the percentage of students studying abroad with a disability has climbed from 2.6% in 2006/07 to 10.5% in 2021/22 (Institute of International Education: (2023)). The number of reporting institutions has also grown, from 116 to 292 in the same timeframe, however, the increase in students reporting disabilities far outpaces the growth in reporting institutions. So what resources, strategies, and best practices exist to support this expanded population wanting to study abroad? At an industry level, the following organizations provide valuable materials that are useful for any advisor’s toolbox.

  • The US Department of State maintains general information for travelers as well as destination-specific overviews of policies, support services, and links for additional resources
  • NAFSA provides information on general considerations for students as well as advising resources, case studies, and a repository for external resources & materials
  • Mobility International USA (MIUSA) is an advocacy group with student- and professional-facing resources as well as custom support services. Their site features an easily navigable library and is especially helpful for anyone searching for information regarding a specific disability, type of experience, or planning phase. MIUSA also regularly hosts live webinars that allow for even more engagement with their resources and support
  • Diversity Abroad focuses on a student-facing general overview and how to start the conversation with students’ home institutions
  • Go Overseas presents information in a blog style with tips and checklists for students planning to study abroad. Its first-person style may offer some credibility and visibility to students who may want to see someone like them studying abroad while navigating a disability and/or chronic condition. This resource in particular could be a great place to start a conversation with students, and it does point to additional resources and areas for further exploration

At “ground level”, institutions and study abroad providers are also expanding their support to better serve this growing population and put industry-level guidance into practice. This can take on many forms, from partnering with on-campus accessibility/disability offices, to strategically seeking out institutional partnerships capable of providing certain resources and support that students are looking for. This can include physically accessible spaces and/or flexible housing options, academic accommodations, onsite healthcare and well-being resources, and more depending on the student’s unique circumstances.

Physically accessible spaces include those in academic, housing, and other common areas around campus or as part of the program’s itinerary – basically anywhere a student may go during their time abroad. Physically accessible spaces can also include public and/or other transportation and the community spaces (neighborhoods, cities, regions, etc.) they provide access to, so advisors and program leaders should have a good understanding of the sites their students are likely to visit and whether (and how) physical mobility needs can be accommodated there. Conversations with students can also include whether a student can utilize any different mobility aids other than what they regularly use (either as a substitute for the duration of the program or on an as-needed basis during certain activities) – especially if their regular mobility aid, for example, a motorized scooter, could be difficult to maintain or repair in their destination.

Academic accommodations can be especially tricky to navigate and are often reliant on a student’s self-disclosure and advocacy. Additionally, part of the appeal of studying abroad lies in the exposure to new and different academic settings and expectations, so students may find that their home-campus accommodations either don’t fit their new educational environment or are unable to be implemented in a meaningful way, if at all. During initial advising, then, it becomes even more important to clearly explain what students can expect from their academic experience: from the contact hours, to the term’s pace, to any experiential/field-based components, to the grading structure and assessment styles, students should know as early as possible what their new environment could look like and consider whether and how they can be successful in it. From that point of critical reflection, the student should then hopefully feel empowered to seek out (or continue utilizing) home-campus resources for their guidance as well as their study abroad advisor’s assistance in determining if and how that support can continue while on their program. Once a student is abroad it can be difficult to retroactively seek assistance with academic accommodations, so the crucial time to put in this effort is when students are selecting and applying to their programs. Students and advisors should keep in mind during that phase, though, that flexibility can be important in these situations; timing, location, and program type are all factors that can influence student success when academic accommodations are involved, so proactively considering a wide range of options (if possible) will yield the greatest benefit for students and staff.

When it comes to meeting the healthcare and well-being needs of students studying abroad, there is (rightfully) a strong emphasis placed on both the preventive/preparation and crisis stages. In the preventive stage, students should be given information regarding health or global insurance (including coverage details and how to use them), ideally early enough in the advising and application process so that they can identify clinics/offices and/or clear any medication they plan to take with them or make a plan for how they may obtain it in-country. Advisors and program leaders should also be able to answer questions regarding any onsite (or on-campus) resources students can use while studying abroad, such as health clinics, counseling centers, etc. In the event of a crisis, students will hopefully be able to use these resources efficiently and effectively, but should also be prepared with emergency contact information for in-country and home-campus resources. As international educators and through our campus community, we can also empower students to continue to utilize their home-campus resources where available: well-being support from a familiar source can be helpful for students who may struggle to adjust to their new environments and, if available, telehealth appointments may provide an additional avenue from which students can seek assistance.

Ultimately, the key objective when implementing resources and support for students with disabilities is to make the resources and support visible: embedding contact and other details within a program brochure page, housing a comprehensive overview of resources on webpages like “Preparing” and/or “Health and Safety”, and incorporating the conversation into day-to-day advising as well as pre-departure orientation activities all serve to move the needle when it comes to fostering a culture of inclusion of this diverse population. They empower students and professionals to engage in open conversation and help to reduce the stigma toward and burden on students who may need these resources but are unsure where to start. Below are just a few examples from both institutions and providers that have implemented these visible resources for their students.

Dedicated pages for diversity, inclusion, & accessibility abroad can provide an overview for students on considerations and preparation, as well as direct access to support teams for further assistance. Including information on both visible and invisible disabilities can outline what possible accommodations may exist and could be used to house examples of programs that may more easily accommodate various accessibility concerns. Other versions of these resources include pages like disability, mental health, & self-care, and can even feature first-hand experiences from students willing to share their perspectives. Finally, these pages can also offer country-specific guides, scholarship information, links to videos and webinars as well as external resources, and more. My favorite pages are those that include specific guidelines for all parties: from disability/accessibility offices, to study abroad offices, to students, clearly identifying what everyone’s responsibilities are lays a strong foundation for consistency of care and expectations overall.

As the number and diversity of students with disabilities studying abroad continue to grow, their support needs from the moment they express interest in studying abroad to when they return home post-program will continue to evolve. The visibility and convenience of accessing necessary resources, then, will have a direct impact on students’ willingness to seek out and follow through with international education opportunities.

 

Concluding Thoughts

Each underrepresented student population has their own needs and situations that need to be met through proper resources and support. It is imperative that International Educators recognize that not all students who use the same self-identifying language require the same things. However, there are several areas of overlap that can be used to help build more sustainable, equitable, and ever-green structures and resources for your education abroad office. The main goal for adjusting resources and available support for all students should be centered around the ideas of equity, empowerment, and bringing about intentional change with students’ input. It is not our job to assume the needs of our underrepresented students, but it is our job to learn, listen, and adapt to make our spaces more equitably accessible at every stage of the process. By making changes to our processes and listening to needs, we can create international spaces that empower underrepresented students and professionals, while also working towards eliminating the stigmas attached to studying abroad and who can participate within it.

Education Abroad is not one-size-fits-all and as demographics in these spaces continue diversifying, it is essential that International Educators commit themselves to the reduction of barriers for these stigmatized groups. We want to be able to empower students to advocate for their needs, but we also need to challenge ourselves to foresee what students might not yet have begun to consider. We are the international education experts, and our underrepresented students are the experts on their experiences, so our collaboration will be the key to bringing about meaningful changes within our field. As time continues on and things continue to change, are you going to step forward to meet the needs of the changing generation?

Why Diversity, Equity, and Inclusion Are Essential to the Future of International Education

Why Diversity, Equity, and Inclusion Are Essential to the Future of International Education

By Andrew Gordon | April 17, 2024 

As we approach the end of the academic year, higher education and by extension the field of international education faces an ever-shifting landscape, especially with respect to diversity, equity, and inclusion work. Our community has been resilient in its commitment and efforts to expand access to global educational opportunities so that all students can benefit from our important work. Despite the headwinds, the Diversity Abroad community has rallied to support inclusive excellence in international education through innovative partnerships, targeted program offerings, and workforce diversification initiatives.

Still, as we navigate these complex times, the need to further position inclusive excellence at the heart of international education is more urgent than ever. Why can we make this statement with such confidence? At a time of unprecedented scrutiny on the value of higher education and its ability to support student success, particularly for students from historically marginalized backgrounds, it is crucial that our field align with the broader goals of higher education that are focused on inclusive student success. We know—many of us firsthand—the transformative power of international education. It enhances academic achievement, fosters personal growth, and prepares students for their future careers. Centering inclusive excellence brings the students at the margins of our work to the center. This centering ensures that our practices and policies don’t unintentionally create barriers to access for our most underserved students and thus exacerbate educational inequities. Instead, centering inclusive excellence positions us to effectively support all students through our work. 

“Now more than ever, as a field and individually, we must be clear about our ‘why’ for diversity, equity, inclusion, and belonging. Our why has to be more than ‘it’s the right thing to do’. It is—but it’s much more.”

We make this analysis of the critical need to center inclusive excellence in international education against the backdrop of unprecedented attacks on diversity, equity, and inclusion efforts in higher education. At the time of this writing, 84 bills have been introduced in 28 states which aim to curtail or eliminate diversity, equity, and inclusion work. While good-faith critique can improve the effectiveness of DEI practices—like it does for any body of work—much of the criticism created by anti-DEI activists has been in bad faith and created an environment where the baby is thrown out with the proverbial bath water. Make no mistake, these laws threaten the progress our field has made in both ensuring equitable access to the benefits of international education and in building inclusive workplaces where all employees feel they belong. Stalling inclusive excellence work in international education or relegating it to a hidden or ancillary function will return us to a time when international education was a field that served the few, the privileged. This, in turn, would put international education at odds with the broader higher education field and its stakeholders that are increasingly prioritizing and funding curricular and co-curricular activities that support the success of all students, often with an emphasis on populations that have been historically underserved.  

This said, you may have understandable feelings of trepidation about championing global inclusive excellence in this climate. How, then, can we build upon our past success and continue to advance this critical work in international education given the current landscape? First, it’s important to note that no matter how noble the effort, if we cannot clearly articulate how our fields’ diversity, equity, and inclusion initiatives align with broader higher education goals, we should expect greater scrutiny of such efforts. Now more than ever, as a field and individually, we must be clear about our ‘why’ for diversity, equity, inclusion, and belonging in international education. Our why has to be more than ‘it’s the right thing to do’. It is—but it’s so much more. Global education is a proven high-impact practice that positively impacts student success. As such we champion global inclusive excellence because we know the impact. We are confident that  embedded practices and policies that ensure equitable access to and inclusive support in global education will position our students to succeed academically and professionally. 

Likewise, research-based inclusive practices that work to eliminate bias in hiring and professional advancement processes will ensure our field can attract and retain qualified professionals that represent the rich diversity of the students whom we support. Such practices support the aspirations of the professionals who call international education home. And, a diverse and talented workforce in international education better positions us to propel the required innovation for our field to meet the evolving needs of students, policymakers, and the broader higher education sector. 

Being clear on our why allows us to defend the essential need for global inclusive excellence work. But, we are not naive. We understand that for many of those whose criticism of diversity, equity, and inclusion work is disingenuous or a pure political calculation, how global inclusive excellence practices positively impact student or employee success will be of little importance. In spite of this, this work is critical to the future of international education and its role in the higher education ecosystem. This is Diversity Abroad’s why. For nearly 20 years Diversity Abroad has been the leading voice in advocating for the importance of implementing inclusive excellence practice and policies into international higher education, both at colleges and universities as well as global learning organizations. We’ve done this—and will continue to—not based on a particular political ideology, but based on the shared belief in the power of international education and our commitment to ensuring every student has equitable access to the academic, interpersonal, and career benefits afforded through global learning opportunities. 

Because of Diversity Abroad’s unwavering commitment to global inclusive excellence, our organization has been uniquely impacted by the current wave of anti-DEI legislation. Still, we’re confident that with the ongoing support of our members and partners, we will continue to do this critical work to ensure our field is a force for eliminating educational inequities by positioning all students to thrive academically, professionally and in their communities.

What’s next? Here is how you can take action.

  • Whether or not your institution or organization is directly impacted by anti-DEI legislation, stay engaged and informed to understand how any changes to diversity, equity, and inclusion work on your campus will impact global inclusive excellence practices and policies.
  • If you haven’t already, gather qualitative and quantitative data that demonstrates how global inclusive excellence practices and policies align with your institution’s student success goals.
  • Share your successes. Whether the focus is on education abroad, international student success, or otherwise, share how global inclusive excellence practices are having an impact on your students, faculty, and staff.
  • Stay engaged with Diversity Abroad. If you’re a current member are there others on your campus that will benefit from your institution’s membership? If you’re not a member, consider joining. Our ecosystem of resources and professional development opportunities are specifically designed to center inclusive excellence within international education. Whether you’re new to this work or are a veteran practitioner, we’re here to support. 

Our Advocacy During 2023/24

Looking back to the 2023/24 academic year, here is how Diversity Abroad supported our members during these challenging times:

Affirmative Action Impact Analysis – Diversity Abroad published an analysis of the impact of the repeal of affirmative action on international education. 

Anti-DEI Impact Analysis – Diversity Abroad published an analysis of the impact of anti-DEI legislation on international education and continues to monitor the impact.  

Focus Groups – To better understand the climate on campus and to provide adequate support, Diversity Abroad has hosted focus groups with senior international officers and chief diversity officers from institutions directly impacted by anti-DEI laws. 

Professional Development – A number of sessions at Global Inclusion 2023 tackled the anti-DEI legislation, including a plenary on The Future of Diversity, Equity & Inclusion in a Post-Affirmative Action Era. Additionally Diversity Abroad has hosted four webinars for its members on these developments. 

Upcoming Engagement & Advocacy 

What can you look forward to in the 2024/25 year? Here are a few concrete resources and opportunities spearheaded by Diversity Abroad to support the advancement of global inclusive excellence in the field of international education:

Advocacy Teach In – During summer 2024 Diversity Abroad will virtually host a two-part training on how to advocate for global inclusive excellence in the current landscape. 

Advocacy Toolkit – During summer 2024 Diversity Abroad will share an advocacy toolkit for its member institutions. The toolkit will support institutions in highlighting the impact of inclusive excellence efforts on international education.

Open Access Student Resources – In May 2024, Diversity Abroad will sunset its student portal, DiversityAbroad.com, and relaunch it under a new brand, BeGlobalii.com. In some geographic locations  institutions are legally limited in the direct inclusive support they can provide to students interested in global experiences. BeGlobalii’s open access resource and opportunities hub can be leveraged to provide targeted identity related support to students and recent graduates interested in global programs. 

Global Inclusion Fund – A matching fund, the Global Inclusion Fund allows Diversity Abroad members to sponsor an institution that is unable to use public funds to access member resources or attend the annual Global Inclusion Conference. 

Closing Thoughts

Even during challenging geopolitical times, our world is increasingly interconnected. The challenges and opportunities that lie ahead are global in nature. The future is global. The need for young people and students to be globally engaged is clear. The field of international education is at the forefront of ensuring all students have equitable access to the global learning opportunities that will position them to thrive in globally diverse communities, campuses, and professional environments. We look forward to our ongoing partnership with our members and partners to solidify global inclusive excellence into the fabric of international education and ensure our work supports greater success—academic, personal, and professional—and deeper global understanding. 

About the Author

Andrew Gordon is an award winning  social entrepreneur. In 2006 he founded Diversity Abroad with a simple vision, that the next generation of young people have equitable access to global educational opportunities that position them to thrive academically, interpersonally, and professionally. Today Diversity Abroad is the leading member consortium advancing inclusive student success through equitable access to international education and global learning opportunities.

Did You Drink the Kool-Aid?

June 26, 2023

SUMMARY:

The following are testimonials from four universities about the realities of study abroad “post-pandemic.” As members of the Diversity Abroad Inclusive Education Abroad Community of Practice, we questioned our assumptions about our expectations regarding the “return of study abroad.” We realized that we had all “drank the Kool-Aid,” meaning we believed that study abroad would naturally resume and continue to evolve; specifically in terms of student advising and support, increased access for historically marginalized students, and mirroring pre-pandemic participation. Below you will find each person’s reflections on their current and past realities.

AUTHORS:

  • Anna Biuso: SUNY Buffalo
  • Caitlin Hatz: St. Lawrence University
  • Courtney Kroll: University of Washington Tacoma
  • Stephanie Ramin: St. Mary’s University

Courtney Kroll (University of Washington Tacoma)

Like so many colleagues in the field of international higher education, I was really looking forward to a sense of “normalcy” during the 2022-23 academic year, specifically when it came to the amount of students studying abroad. I was pleasantly surprised by the uptick in attendance at our information sessions and the rush of students starting applications. “Study abroad is back,” was the messaging I received from the education abroad field and I believed them. I drank the Kool-Aid. But I was wrong.

Pre-pandemic, we had around 150 students study abroad each year and our study abroad population generally mirrored our campus student population in terms of first generation status, ethnicity and financial aid eligibility (63% of our undergraduates identify as students of color, 54% as first generation, and 41% are Pell grant eligible). For the 2022-23 academic year, we will likely have around 63 study abroad participants. After my initial disappointment at seeing that our study abroad participation data was nowhere near “normal,” I realized that my original expectations were totally unreasonable. We know that the pandemic disproportionately impacted people of color and those from lower economic statuses. So many of the students I work with have several jobs, take care of family members, are struggling with housing and food insecurity, and have more responsibilities now than they did before the pandemic started.

UW Tacoma students are still struggling from the impacts of COVID-19 and I should have taken this into account from the start. My colleagues and I have done more targeted outreach, social media campaigns, class visits and info sessions this year than ever before, but it is still not enough. While I am relieved that 63% of our 2022-23 study abroad participants identify as students of color, which is representative of our student body population as a whole, I am still trying to figure out how to best serve my historically marginalized students when there seem to be even more roadblocks in their way than ever before.

Caitlin Hatz (St. Lawrence University)

Now, more than ever before, a light is shining on diversity, equity, and inclusion initiatives in our field of international education. Since the wake of Geroge Floyd in May of 2020, campaigns calling for action directly ignited a fire in our field. While there have been pushes for DEI to marry international and intercultural learning in the past, this catalyst was the first time that such initiatives were reframing our work and our conversations. Every webinar, conference session, and publication was focusing on how to be more inclusive, how to provide diverse literature and course offerings, utilizing identity as a frame and creating a sense of belonging from advising to return. The energy was palpable and over the last three years new resources were developed, surveys were launched, training provided, and branding of our field as a diverse and equitable advocate was launched.

While I know initiatives take time to come to fruition, I must admit that with all of the efforts being focused into DEI work, I too, believed that the return on a more diverse student population studying abroad would be higher. I thought the discussions at our conference would be highlighting more gains in this area and more successful equitable outcomes for our students. I “drank the kool aid” in thinking change would happen faster in our field as a whole.

At St. Lawrence University, our off-campus study numbers have not yet hit pre-pandemic levels, with about 30-40 students less than “normal” years. Our office too has increased new programming and resources to reach more students, and have also changed our marketing and support strategies. Because our office didn’t collect all data on our students’ identity pre-pandemic, it is challenging to compare hard data on increased numbers of historically marginalized students now. However, anecdotally the changes are not vast and not what I was hoping to see based on initial student interest and new strategic efforts. Despite my initial projections, I am still hopeful to see increases and as higher education becomes the most diverse it has been yet, we must better recruit and support all students.

Stephanie Ramin (St. Mary’s University)

The study abroad landscape at St. Mary’s University (San Antonio, TX) has likely been a bit different in comparison to my Community of Practice colleagues, as we are currently in the process of rebuilding our study abroad office from the ground up. Unfortunately, we have limited data on study abroad participation prior to my arrival at St. Mary’s last spring (2022), so we are essentially starting with a clean slate. But did I “drink the Kool-Aid” and believe that study abroad would ramp up at our institution when I started last year? I’d say I sipped it, at the very least. I certainly anticipated that our study abroad numbers would naturally start to increase now that the world was getting back to “normal” again. But also, we’ve hit the ground running with spreading the word about study abroad at our institution, have created an easier and more streamlined application process for our students through the implementation of Terra Dotta, and now have dedicated staff to support and be a resource to our students in their study abroad journey. So really, I think you could say I drank the Kool-Aid, but more so in thinking that all of these factors would spur an increase in our study abroad participation numbers.

Although the world is re-opening, the aforementioned efforts have been made, and students have been expressing interest in going abroad, the participation rates have not accelerated at the rate I anticipated: some of our proposed faculty-led programs didn’t enroll enough students to go abroad this summer, and there still isn’t much participation at the exchange level, either. Nevertheless, enrollments are increasing – slowly, but surely! At the end of the day, the biggest challenge in growing our numbers doesn’t appear to be strictly COVID-19-related, but rather that we need to revitalize a culture of internationalization and study abroad at St. Mary’s, in general. I am hopeful that because the world is re-opening and because our campus is becoming increasingly better-equipped to inform and support students about study abroad, that we will continue to experience an increase in participation rates as time goes on.

Anna Biuso (SUNY)

One of the most distinctive lessons I learned from the pandemic is that hope and denial often feel the same. I have realized that at each stage of the pandemic I used hope as an excuse to be naive about the realities of COVID-19 and the impacts of a global pandemic. I truly thought at the very beginning of the pandemic that we would not be recalling our students home globally. I then thought that the pause of study abroad would be quick (my previous institution was not able to send students until spring 2022). Then, “post-pandemic”, I thought that study abroad was “back,” that we would go about our lives and eventually get back to pre-pandemic levels of study abroad.

I definitely drank the Kool-Aid of study abroad numbers returning to pre-pandemic levels. However, upon contemplation, I’ve come to the realization, in certain senses the Kool-Aid is really Kool-Aid; In other senses it’s not. To explain, at my previous institution, we did see a return to near normal numbers of study abroad participants for summer 2023 and fall 2023. We found that once a sense of normalcy returned at home, students were excited and eager to study away. That said, the amount of care and time student advising consumed increased. In my former office, we were in a fortunate situation where our office was fully staffed and funded, and thus were more easily able to provide that level of care and student support. I do think that is a large part of why we saw our numbers of students abroad rapidly increase. However, I would say it is also in part because of the overall demographic of the institution: Only about half of students receive need-based aid, many students come from more affluent areas of the downstate region, and the majority of students are white.

Comparing my experience to that of some of my peers has made me realize that it’s not so much whether you “drank the Kool-Aid” believing that study abroad was back, it’s more about what was in the Kool-Aid. For many institutions and providers, their Kool-Aid was Kool-Aid: Study abroad is back with a force and while things may have changed in terms of the types of support students need, the numbers are there. For our colleagues at institutions that generally serve students with higher financial need, are minority-serving, or have a large proportion of rural or first-gen students, the perspective of whether study abroad is back or not may be drastically different because the pandemic disproportionately impacted these groups of people.

So, what now?

In order to better understand the impacts of the COVID-19 pandemic on our student populations, we plan to implement one or more of the following at our institutions and encourage others in similar situations to explore these strategies:

  • Offer identity-based preparatory workshops and advising tools to students during the recruitment and application phase of study abroad.
  • Elicit survey responses or hold focus groups for students who started but did not complete study abroad applications. Explore new programming options as a result of our analysis.
  • Offer more identity-specific resources on our websites.
  • Reconfigure study abroad application questions, eligibility requirements, and processes to include early screening of applications to make sure we are reaching diverse and equitable outcomes.
  • Review both qualitative and quantitative participation data.
  • Involve campus units, departments and student groups for advising and marketing to target specific student populations.
  • Take the time to better understand issues in our local communities near our campuses.
  • Think about the changes happening in higher education in general.

These tasks will certainly help us better support students by remembering how the pandemic is still impacting their daily lives, choices, and long term goals. Rather than becoming deterred about not “bouncing back,” we plan to use this as an opportunity to better understand the students we serve and better prepare them for their study abroad experiences.

If you’re currently experiencing a similar reality in regard to study abroad on your campus, we hope that hearing our perspectives has provided you with reassurance that you’re not alone in this. We also hope that the above action items inspire you to take one or more of these steps at your institution if you believe they will be helpful to you, too. As they say…onward!

Do Parents Need to be Included too?

Do Parents Need to be Included too? Considering the importance of students’ support networks when advising underserved students for study abroad

August 17, 2023

SUMMARY:

Addressing the changing landscape of study abroad, this article emphasizes the need to involve parents and support networks when advising underserved students. Highlighting the influence of family on students’ decisions, it explores inclusive language, strategies for reaching out to supporters, and challenges faced. Survey results reveal efforts by some institutions to connect with support networks, sharing information, and enhancing student experiences. The importance of collaboration across campus departments is underscored. The article calls for recognizing disparities, fostering inclusive communication, and striving for an environment where all students, including underserved populations, can confidently explore and engage in study abroad opportunities.

AUTHORS:

  • Rachel Mantiñán | Global Equity and Inclusion Officer, Academic Solutions
  • Daniel Watson | University Relations Manager, ISEP
  • Abigail Cavazos, Ed.D | Associate Director of Study Abroad, Siena College

Introduction

As times change, so do the students we are sending abroad. As we work to increase access to study abroad for underserved students, we need to consider that how we reach out to them may also need to change.

As emphasized in a Diversity Abroad article from 2016, the significance of facilitating effective communication between students and their families, as well as their support networks, regarding study abroad remains prominent. In reading this article, an important question to note is do we also need to create and disseminate resources specifically for supporters of underserved students who want to study abroad? Recent research has shown how influential parents and support networks can be in students’ decisions to study abroad. In fact, 83% of students surveyed have stated that their parents/supporters heavily influence their decisions when it comes to going abroad (Banov et al., 2017). The 2022 Diversity Abroad Global Education Experience Student Survey found that 84.3% of students reported their family as a source of support, Students whose parents/caregivers have higher levels of education are statistically shown to study abroad more often, while other families may see studying abroad as more ‘highbrow’ capital, and not worthwhile or attainable (Lingo, 2019). The fears and hesitation of families and support networks towards studying abroad are some considerations to be addressed, given how influential they can be in the decision-making process of their children. As practitioners, we may become aggravated when parents become a part of the process. We dismiss it and try to put the onus where we believe it belongs – on the students. But as much as we, as practitioners, want the decision to study abroad to be solely in the hands of the students, we may be doing a disservice to underserved student groups by ignoring the influence of family and supporters and not addressing their concerns about studying abroad.

Exploring Parent Communication

In the winter/spring of 2023, the Diversity Abroad DEI Professionals Community of Practice group decided to gather information for this article and survey the field to see how the idea of parent communication is addressed and perceived by practitioners. A number of questions were posed, including asking about more inclusive terminology that might be used. Considering the fact that parent/guardian can be seen as non-inclusive for many students who have different family structures at home, we wanted to make sure to provide our audience with some good suggestions established for practitioners when dealing with students who may have different or non-traditional support structures. Respondents were asked about how (if at all) study abroad offices might be connecting with families and supporters of underserved students, and how they came to the decision to connect or not connect with them. The survey explored what is working and what isn’t when it comes to connecting with families/supporters of underserved students. The results of this survey, as well as how we might move forward given this information, are discussed herein.

The survey received 12 total responses from various professionals, 11 of which were from universities, while one was undeclared, however, clearly from the higher education field. Of the 11 university respondents, five were private institutions, six did not specify whether private or public, two institutions were Hispanic-Serving Institutions (HSI), and four were Predominantly White Institutions (PWI).

Inclusive Language:

The first question asked surrounded the use of inclusive language. Respondents provided recommendations for employing more inclusive language when addressing students who are in their home environment. This acknowledges the diversity of family structures and recognizes that the term “parents” might not be inclusive for all students.

Additional suggestions were made to use language such as supporters, support network, family supporter, parent/guardian/other, family representative, other relative, friend, legal supporter, and emergency contact. The authors also recommend including “partner” or “spouse” to include students who have a family of creation and avoid the assumption that a student’s only family is the family of origin.

Student Support Structures and Influencers:

The survey went on to inquire about how, if at all, offices are reaching out to student support structures. Of the 12 respondents, five stated that they are currently connecting with student supporters. Reasons for this included understanding the influence that supporters can have on underserved students’ decisions to study abroad, and knowing they are an important part of the decision-making process. The resources and information shared included information about how studying abroad works to allow for a greater understanding of the process. There was a general recognition that supporters are a big piece of a ‘puzzle’ for students as they navigate this arena.

In order to address this, offices were hosting information sessions, pre-departure sessions specifically for supporters, and participating in family weekend events. Flyers, videos, and panel sessions for supporters were also being used – some being offered in both English and Spanish. Partnering with other campus offices was also highlighted as a way to reach supporters. Websites were also used extensively as a way to communicate information with supporters. Everyone who responded stated they offer both in-person and virtual resources for supporters.

Challenges:

When asked about what is or isn’t working, respondents stated that it is difficult to reach everyone and it is hard to tell if the outreach is working or having any kind of positive impact on the student’s decision-making process. Some stated that they have gotten positive feedback on the resources they have available for supporters. It also seems to help to put faces with the staff that work in the international office, which in turn puts minds at ease and makes the office more familiar for supporters of underserved students.

Seven out of the 12 respondents stated they are not currently connecting with student supporters. Reasons for this varied, many citing FERPA violation concerns. This Community of Practice group feels it is important to address this concern, as our survey was not asking about sharing of educational records, such as specific details about a student’s study abroad plans, which is what FERPA laws would disallow. Instead, our committee was exploring the sharing of general information about study abroad – how it works and why it is beneficial – so that supporters can become better informed about studying abroad and help support their students’ pursuit of such an activity. We feel that this kind of outreach and information does not violate FERPA law.

A number of respondents mentioned that their offices are presently not receiving communication from supporters, leading them to believe that there is no necessity for conducting any form of outreach. On the other hand, some elaborated on their perspective that students should assume responsibility for both the information and the experience, thereby taking the initiative to share such details with their supporters. Moreover, some respondents revealed that this type of outreach would be channeled through a centralized parent/family office rather than the study abroad office.

Case Studies:

Two follow-up interviews were held from respondents working in private PWI’s who reported having some contact with students’ support networks, however not intentionally. The contact occurred when the partners sought out connection and advice. These interviews offered a deeper look into how and why institutions are and are not connecting with supporters of underserved students.

One shared a specific case that proved that having direct contact with a student’s support network provided a clear benefit to the study abroad process and resulted in the student successfully going abroad. In this case, the student had a vision impairment and required specific accommodations in order to safely live and study abroad on her own. The student’s father took a proactive stance and became deeply engaged right from the beginning of the advising period, driven by the seriousness of the vision impairment. The accommodations available to the student on the home campus, courtesy of the U.S. Disability Act, might not be assured beyond the borders of the United States.The International Office at the student’s home campus worked closely with the father, the student, and the host university to determine whether or not the appropriate accommodations would be possible, such as front-row seating in all classes, as well as the use of a particular font in course material and presentations. Other accommodations were made throughout the program on excursions, activities and housing. This specific case illustrates how the cooperation between the student’s and university’s ecosystems enabled her to explore life independently beyond the U.S. While pondering over this case, our committee deliberated on how such collaborations might be smoother for institutions, particularly given that it involved a case of (dis)ability. The IIE Open Doors Report shows a steady increase of students with disabilities studying abroad from 2.6% in 2006/07 to 11.2% in 2020/21.

Are institutions prepared to engage with support networks when the identity-based concerns have to do with race, religion, sexual orientation, gender identity, or any intersection of identities? Might institutions not only consider discussing these topics with students, but also provide them with the material and tools for how to discuss these topics with their support networks. Additionally, finding better ways to track student profiles for better reporting may also help better understand their needs, increase outreach, and ultimately improve services and support. The better an institution understands their student population, the better equipped they will be to serve them.

Both interviewees affirmed their current lack of proactive outreach to support networks. However, one of the institutions is presently in the process of piloting family outreach, which includes a dedicated newsletter aimed specifically at families. Another suggestion they offered involves incorporating study abroad-related content into the existing family-oriented campus-wide newsletter. Both interviewees emphasized their recognition of the clear advantages in actively involving support networks and expressed a desire to enhance their endeavors and allocate more resources toward this goal. They also highlighted the significance of collaborative efforts across the campus, involving Admissions, the Office of Diversity, Equity, and Inclusion, the Women’s Center, and the Intercultural Center, to effectively engage with the support networks of the students who would benefit the most.

Conclusion:

This Community of Practice group underscores the significance of the survey and article in shedding light on the pivotal role families and supporters play in students’ decision-making processes, particularly in the context of underserved students seeking study abroad opportunities. Supporters, encompassing parents, family members, and any other support network on which a student relies, wield considerable influence over numerous students. Based on our limited survey results, the current advising structures for study abroad predominantly cater to the “majority” students – those who are white, middle class, and have supporters at home familiar with the benefits of studying abroad, thus not likely to oppose the decision. This topic has also recently been explored in the FORUM on Education Abroad’s Podcast series, Global Voices. The episode titled ‘Space for Families,’ recorded in late 2022, underscores the significance of allocating room for this stakeholder group, contributing to a more inclusive environment in terms of recruiting and promoting study abroad opportunities. The episode highlights the requirements of supporters in terms of alleviating fears and apprehensions related to studying abroad.

Moving ahead, it is imperative for staff within the International Education realm to acknowledge the disparities and challenges that underserved students’ support networks present. In a subsequent interview, an education abroad staff member proposed the idea of furnishing information about the practices of other institutions when it comes to communicating with parents/families. According to them, having a benchmark with other universities’ approaches would be beneficial. Furthermore, they expressed an interest in learning about novel concepts or guidance from universities and/or providers that excel in their communication with parents.

As professionals, we should consistently question ourselves, our student communities, and their support networks about how we can enhance our support for students (as well as their supporters) who aspire to pursue study abroad but lack the tools and/or resources to make well-informed decisions. How can we help them recognize that study abroad is feasible for any student? Additionally, how should our field adjust its perception of families/parents/support networks of underserved students and their dynamics with their students to help them be successful in study abroad programming?

References:

Banov, H., Kammerer, A., & Salciute, I. (2017). Mapping Generation Z: Attitudes toward international education programs mapping Generation Z. AFS Intercultural Programs.

Institute of International Education. (2022). “Profile of U.S. Study Abroad Students, 2006/07-2020/21.” Open Doors Report on International Educational Exchange. Retrieved from https://opendoorsdata.org/

Kasravi, J., Garcia, E., and Lopez-McGee, L. (August, 2022). 2022 Global Education Experience Student Survey. Retrieved from diversityabroad.org.

Lingo, M. D. (2019). Stratification in study abroad participation after accounting for student intent. Research in Higher Education, 60(8), 1142-1170. https://doi.org/10.1007/s11162-019-09545-z