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University of Alabama: Good Practices

University of Alabama: Supporting Veterans Through Cross-campus Collaboration

Founded in 1831 as the state’s first public college, The University of Alabama is dedicated to excellence in teaching, research and service. We provide a creative, nurturing campus environment where our students can become the best individuals possible, learn from the best and brightest faculty, and make a positive difference in the community, the state and the world.

Focus Areas: Outreach to Veterans

Organizational Profile
  • How many students (undergraduate) are enrolled in your institution? 37,000
  • How many undergraduate students from your institution study abroad each year?

    Approximately 1,100 (data accessed 10/2016)

  • Institution Type: 4-year

Describe your initiative/project

University of Alabama is working to allow veterans and their dependents to appropriately utilize veteran’s benefits for study abroad. This has been an organic process. Students were visiting the Education Abroad office and Veterans Affairs Office on campus asking if they could use their benefits toward an education abroad experience (Post-9/11 Chapter 33 & Chapter 35 Federal GI funding). Staff began to research how these funds could be utilized and what guidelines currently exist and found that while some information is available, there are a lot of grey areas. University of Alabama has a collaborative space where professionals from across campus can meet to strengthen relationships amongst the offices. It was in this space that the Education Abroad Office connected with the Veterans Affairs Office and began to collaborate. It’s important to appropriately use VA funds because the university can be audited and needs to protect both the institution and students from negative consequences. The Federal VA factsheet on the study abroad process has been updated due to work done by the University of Alabama. The result of these efforts is regular cross-communication between the campus Veterans Affairs Office and the Education Abroad Office to ensure that students know how funds can be utilized. It’s essential to have someone in each office that understands this process and the guidelines.

What need does this initiative/project intend to meet? What conversations/other projects led to its creation?

This initiative intended to address questions from students regarding the circumstances under which VA funding can be utilized for education abroad experiences. These guidelines can be difficult to interpret and understand. For example, VA funds cannot be used for travel fees. Likewise, Post-9/11 benefits can be transferred – in certain situations – to dependents.  
The federal VA office has an advisory committee that reviews yearly how funds are being utilized and what issues need to be addressed. Recently, University of Alabama sent in information addressing issues in the study abroad world that limit the opportunity to study abroad for veterans.

An additional project spurred with the University of Alabama Office of Information Technology (OIT) and Education Abroad to use the Terra Dotta software to pull the veteran classification in students’ study abroad applications.  Now with approval from the Registrar’s Office and OIT’s programming, Education Abroad can capture veteran student interest as soon as an application is started.

 

Which student group(s) did your institution target as part of your initiative/project?

Veterans; broad array of different sub-classifications

Each category can have different benefits available

Veterans (separated from military); active duty service members; dependents (children or spouses)

On the University of Alabama campus, they have worked with a large number of dependents who have taken advantage of the GI funding which tends to be an ideal group to consider going abroad. For example, some of these students are able to study abroad and connect with family that is stationed overseas.

Why did your institution feel that it was necessary to target this group?

Active duty members, because of their security clearance, often need special clearance when traveling to specific countries. It has been challenging to identify a program that also allows them to use their benefit, especially when they enter the Education Abroad Office  in the middle of the program search process. Thus, identifying students early on is very important. If they visit either office, this is communicated to their counterpart in the other office. In using the Terra Dotta application software, University of Alabama staff is able to identify on a student’s application if they are a dependent or a veteran. The Veterans Affairs campus office often flags the application once they are authorized to use VA funds.

To approve use of education benefits, the VA has specific criteria for use of funds; funds must go to an institution of higher learning. Each institution reports to multiple agencies or offices (state approving/regional offices, etc). Ideally, we are all operating under the same federal guidelines; however, each approving agency may interpret the federal guidelines differently. The hope is that there will be greater clarity moving forward.

Each state has an education liaison representative and the state-approving agency must approve each institution. Public schools are essentially automatically approved for use of VA funds at the institution; private schools need to be reviewed individually for degree-seeking institutions. For study abroad, different factors are considered such as where the learning is taking place, who’s teaching, the  relationship between these factors and the study abroad location. There are many layers that need to be fully explored.

Tell us step by step the process taken to implement this initiative/project? 

With post-9/11, there is a tier level (40-100%) of what the VA will pay and the student would pay the remainder. Thus, communication with Financial Aid offices becomes important. Each school should have a designated school-certifying official to address VA concerns. If an institution doesn’t have a VA office, this individual could be housed in a different office. In this case, the level of knowledge about the process may vary widely.

The timeline for students using VA funds is about the same as for other students entering the study abroad process, although it can help if students get started earlier so that they don’t feel flustered. A protocol helps with this as well. This is an evolving process as the number of students using benefits is growing.

Key best practices (not sequential)

#1 – Identifying the target student population; data coding

#2 – Subject-matter experts on the VA & Study Abroad side who understand the process (have a liaison knowledgeable in each office)

#3 – Identify who the school-certifying official is this is especially important when there isn’t a VA office on campus; this person certifies use of the benefits

#4 – Identify key documents and what processes take place in each office (ex. courses a student will take abroad, requirement from VA is that courses must contribute to degree attainment)

#5 – Implementing a system of checks and balances so that each office is not operating independently. For example, when the VA certifying official approves use of funds, this data should also reflected in the study abroad data management system.

#6 – Clearly articulate the costs involved to the students and who’s responsible for all costs involved

#7 – Forming community where veterans/dependents can share stories with each other to help navigate the process

#8 – Include other campus offices in this process so that they know what’s going on. For example, if an academic advisor is talking to a student about courses and study abroad, they should be directed to connect with both the VA and the Study Abroad Office

#9 – Share documents and communications between VA and Study Abroad office to ensure that there is no contradictory information being disseminated

#10 – Process on VA side must be completed 2 weeks prior to departure. For example, if a study abroad experience crosses over a given month while overseas, a housing allowance can be impacted

#11 – Sometimes certification process can happen after a student goes abroad, and reimbursement may be an option. This is not the preferable approach but is something to consider; this process can occur retroactively

#12 – Keeping everybody informed, letting student accounts services and other relevant offices know about the status of this process

What other resources are out there?

Fact Sheets from the VA website

  • http://benefits.va.gov/benefits/factsheets/education/post-911_study_abroad.pdf
  • http://www.benefits.va.gov/GIBILL/docs/factsheets/Post_911_study_abroad_fact_sheet.pdf

 

Which obstacles were encountered throughout the planning and implementation phases?

Terminology being utilized in each sector was a large obstacle. Some of the same terms had different meaning for each party involved. For example, what is meant by the term “program” in each sector may vary. This can be a time-intensive process for the staff which can be prohibitive. In the beginning, it was challenging to connect with other institutions and professional organizations to request information about the process.  Additionally, a lack of coding (not being able to identify these students early) can be a challenge.

Which faculties, departments, centers and/or student groups on campus were involved in the process?

  • VA office
  • Education Abroad  Office
  • Financial Aid
  • Registrar
  • Office of Information Technology
  • Academic Departments

Do you have any additional comments? 

University of Alabama is in the process of thinking through the marketing/promo piece of this. They want to start communication with the larger campus community about the  process of applying funding for a study abroad opportunity. In fact, the federal VA mandates an institutional review of all marketing materials targeting veterans to ensure they are in compliance and that there is no deceptive marketing for this protected class of students. An executive order from the president is in play as well, along with other principles of excellence to ensure that veterans aren’t being deceptively processed. Another concern to keep in mind for marketing is that Military and DOA logos can’t be used without approval.

Some considerations when working with Veterans and dependents:

  • Tends to be a very involved population
  • PTSD is a concern
  • Tends to represent backgrounds and experiences
  • Dependents are like Modern-day nomads
  • You don’t know everything that veterans have been through; and this is often not talked about;
  • Non-traditional experiences
  • This is an opportunity to learn from their experiences
  • May speak multiple languages
  • Prefer structure and order, as well as clear regulations

University of Minnesota: Good Practices (Innovative Loan & Scholarship Options)

University of Minnesota: Innovative Loan & Scholarship Options for Students with High Financial Need

Founded in 1851, the University of Minnesota has a presence throughout the state with its five campuses and numerous research and outreach centers.

The Office of International Programs (OIP) is the central coordinating international office for the University of Minnesota system. With a goal of preparing global citizens, OIP promotes the internationalization of the teaching, research, and outreach missions of the University.

Focus Areas: Fundamentals of DEI

Describe your initiative/project.

Make learning abroad accessible to the entire student body of the University of Minnesota. Dispel the myth that study abroad is only for wealthy students. Offer a wide range of programs with varying program fees, destinations, and curricula. Promote financial aid, grants, loans linked to learning abroad. Secure financial support from Admissions for study abroad scholarships.

Which student group(s) did your institution target as part of your initiative/project?

First generation students and students of high financial need.

Why did your institution feel that it was necessary to target this group?

We wanted to increase the numbers and types of students who were receiving scholarships and going abroad. We wanted study abroad to be accessible to more students.

Tell us step by step the process taken to implement this initiative/project?

Students:

Look at Financing Learning Abroad brochure at on-campus fairs.
Browse Learning Abroad Center website Finance section of website
Enroll online or attend in-person First Step Meeting to learn the basics on academics, finance and how to select a program
Schedule a Financial Aid Preview Meeting with the Office of Student Finance. The Preview Meeting gives the student a sense of how much financial aid he/she is eligible for prior to committing to the study abroad program
Review SACEs. Each study abroad program webpage includes a Study Abroad Cost Estimate (SACE).
Meet with Program Selection Adviser at the Learning Abroad Center to review program options and find the best fit for student’s priorities

Which faculties, departments, centers and/or student groups on campus were involved in the process?

We regularly work with colleagues from across campus. Targeting first generation students and students of high need we regularly consult with UofM faculty and staff from advising, student services, office of student finance, the TRiO, Martin Luther King office, Multicultural Center for Academic Excellence, Access To Success and others.

Were there any new assessments and/or procedures produced due to the initiative/project?

The First Generation and Students of High Financial Need Scholarship is awarded before program deadlines. Students will know if they have received the money before selecting a program with a transparent program fee. http://www.umabroad.umn.edu/students/finances/scholarships/firstgen.php 

Pilot project of Bridging Loan Program http://www.umabroad.umn.edu/students/finances/bridgingloan.php 

The Bridging Loan is a no interest/no fees program that assists students if they do not immediately have the funds available to cover their program deposit and flight booking costs. It enables students to pay for these costs with their financial aid package. The Bridging Loan will cover these costs until the program fee is billed to the student’s account. Other possible initial costs associated with attendance on a program abroad such as passports, visas, and medical visits will need to be paid for directly by the student often before the student’s financial aid disbursement occurs.

 

What role did administrators from your institution take on within this initiative/project?

We had faculty and staff in several offices proactively collaborating with our office on the initiative. It really was the brainchild of several offices, not just the Learning Abroad Center. It is truly a collaborative project to support this group of students.

 

How would your institution approach this initiative differently if you were to start over?

In the case of the Bridging Loan program we’ve been lucky to have so many talented people caring about the students that the program is intended to serve. It came about organically with several of us coming together to brainstorm ideas that would most help these students. From that perspective it started just as we’d hope it would. I guess if we were to start over it would be nice to have done it sooner!

 

Literature on Accessibility, Diversity and Inclusion in Study Abroad

Posted: Monday, August 22, 2016
By: Lily Lopez-McGee 

In a world of instant news, hashtags, and trending themes, it often seems as though scholarly research is slow to catch up. Over the course of the last ten years the conversation around diversity issues in education abroad has seemingly expanded rapidly with the growth of events and online resources dedicated to discussing topics related to access to and diversity in education abroad. The platform where this is published is one of the clearest examples of national resources dedicated to discussing timely and relevant issues of diversity and inclusion in international education. Still, the body of empirical research and scholarly publications that explore good practices in access, inclusion, and diversity in education abroad leaves much to be desired.

So, how far has the field come in terms of scholarship focused on such topics? Not as far as many international education professionals would hope, but further along than it ever has been. While there are numerous ways to describe the existing literature focused on issues of diversity and inclusion in education abroad, there are a few trends that offer a glimpse of existing scholarly resources and the gaps that future scholars should consider addressing.

Literature is Sparse

Research and scholarship around topics related to education abroad have increased dramatically over the course of the last 15 years. Scholars have sought to differentiate how education abroad programs are classified (Engle & Engle, 2003), better understand what and how students are learning during their time abroad (Brewer Vande Berg et al., 2012), and developed tools that support student learning while abroad. Even with these strides, there are few publications that center on diversity and inclusion efforts. This is not to say that scholars haven’t researched topics of diversity and inclusion at all. There are indeed many who have looked at issues of access for specific student populations and student experiences based on identity. However, compared to the increases in research and scholarship focused on education abroad more broadly, the number of studies looking at issues of access, diversity, and inclusion are far fewer. This is slowly changing – the next issue of Frontiers: Interdisciplinary Journal of Study Abroad is slated to focus on religion in study abroad – the availability of peer-reviewed scholarly publications on these topics is limited.

Most Studies are Small Scale

In addition to the limited availability of research, the studies that explore diversity and accessibility are often smaller in scale. Many of the published pieces focus on small groups of students or have a limited number of participants. The methodology used is often qualitative in nature as well, limiting the generalizability and scalability of the interventions used in the studies. To be clear, the field needs these qualitative studies to shed light on the experiences of students and get at the nuances that the environment, program structure, and other factors have on students. The point here is to note that there are few large-scale quantitative studies that explore larger trends in student outcomes and participation to complement the rich narratives found in existing materials.

Some may also suggest that several larger studies have been done that pick apart differences in outcomes and learning based on identity. While some larger studies have described differences in outcomes based on student identity, few have sought to explore issues of diversity and inclusion (e.g., where are racial/ethnic minority students going, are there differences in program choice based on student demographics, are there differences in learning outcomes for underrepresented students based on program type) as the primary focus of the study. Including student demographics in studies focused on education abroad more generally is absolutely important; it is critical to also consider the issues separately to draw specific attention to trends that may not be obvious by asking broader questions.

There is More Information on Accessibility than Inclusion

The education abroad experience is frequently described as taking place in three unique phases: before, during, and after. The literature that does speak to diversity and inclusion specifically more often than not looks at the point of access, that is, before students go abroad. We can say with a level of certainty that the decision making process and intent to study abroad differ based on students’ identity based on racial/ethnic background, gender, socioeconomic status, and disability. Studies, quantitative and qualitative, at this phase in the education abroad experience are relatively accessible (though there is always room for more!). As for what happens after students go abroad and when they return? There is far less information available on these phases.

An additional point to consider is that intersectionality – the experiences of students based on multiple components of their identities (e.g., ethnic, gender, socioeconomic) – is rarely discussed in education abroad literature, and to a certain extent in the discourse writ large in the field (Willis, 2015 is a good example of recent work in this area). For example, the literature on the experiences of Black/African American students in education abroad has increased greatly in the last five years. The studies that explore intragroup differences of Black/African American students is much harder to come by (e.g., do Black/African American women have different experiences that their male peers, are there differences in participation rates of Black/African American students based on socioeconomic status).

We know little about differentiated outcomes of students from diverse backgrounds.

Much of what we know about what students learn from being abroad is general. This is problematic because the student profile of education abroad participants is still predominantly female, white, and higher income students. It is inconclusive that all students are learning equally. While it is important to consider general themes and trends, doing so may not reveal differences between students and program types. It is not enough to ask questions that look at learning outcomes and on-the-ground experiences of education abroad participants to understand potential differences based on students’ identities. Research is guided by specific questions, and if the questions do not consider questions based on identity and inclusion those potential findings will not reveal themselves in the data on their own.

One example of this is the case of gender differences in the education abroad experience. Until recently, there wasn’t much that we knew even across gender distinctions. It was not until 2009 when Vande Berg and his colleagues showed that women may be gaining intercultural competencies more and more quickly than their male peers that the gap in what we know about how female and male students learn became clear.

Research takes time and sometimes the empirical support we need for topics related to contemporary issues is not immediately available. We know more today than we did yesterday about the education abroad experience, but there is much work to be done.

References

Engle, L., & Engle, J. (2003). Study abroad levels: Toward a classification of program types. Frontiers: The interdisciplinary journal of study abroad, 9(1), 1-20.

Willis, T. Y. (2015). “And still we rise”: Microagressions and intersectionality in the study abroad experiences of Black women. Frontiers: The Interdisciplinary Journal of Study Abroad, 26, 209–230.

Vande Berg, M., Connor-Linton, J., & Paige, R. M. (2009). The Georgetown Consortium Project: Interventions for student learning abroad. Frontiers: The Interdisciplinary Journal of Study Abroad, 18, 1-75.

Vande Berg, M., Paige, R. M., & Lou, K. H. (Eds.). (2012). Student learning abroad: What our students are learning, what they’re not, and what we can do about it. Sterling, VA: Stylus Publishing.

Discrimination Abroad

Posted: Friday, August 19, 2016 
Contributed by 2015-2016 Diversity Abroad Task Force on Race & Ethnicity: Lopez, I., McDermott, N., Horsey, D, Templeton, E., & Kurz, K.

While more students of color are enrolling at higher rates in U.S. colleges, their presence in study abroad programs has not, unfortunately, kept up with their gains in enrollment. Indeed, research has shown that students of color are sorely underrepresented in study abroad programs, with less than 10% attending a study abroad program (Sweeney, 2013). This is unfortunate as the National Survey of Student Engagement has noted that study abroad is an important high impact practice for students in higher education (Kuh, 2008). This is particularly the case for students of color who, when they do go abroad, experience a number of positive gains, and have a greater likelihood of graduating from college than their peers who did not go abroad (Malmgren & Galvin, 2008; Metzger, 2006).

Yet, although there are benefits of study abroad, this experience can also pose a number of difficulties for students of color. In particular, small qualitative studies, as well as anecdotal accounts, point to painful discriminatory experiences that students of color may have when they study abroad which can negatively impacted their cultural adjustment (Shelton, 2001; Talburt & Stewart, 1999). Thus, it is important to be aware of such experiences, especially as study abroad often occurs during adolescence and young adulthood, which are key times in identity development.

To help illustrate issues that may arise, consider the following scenarios based on the real experiences of students of color abroad:

Scenario 1:

Two African American women are studying in Austria on a faculty led program. Self-aware and preparing for their study abroad experience, they research their host country and the potential challenges and opportunities of being Black in Austria. Upon arrival to the host country, they experience aggressive comments and behaviors due to their race and nationality, such as being called “Black devils” by a bus driver. Additionally, they experience intrusive questioning about their work histories, studies and eligibility for the study abroad program by the spouse of a Faculty Advisor from a partner American university. They suspect this interaction is rooted in racism. 

However, when they share this information with the other students from their study abroad group, their peers ostracize them, avoid sitting with them at meals, and engage in other similar microaggressions. Further, when the students express their frustrations regarding these experiences, they encounter negative reactions from their classmates and faculty director. They are told that discussions about racism have no place in the group meetings and, to make matters worse, they are told that such conversations are, in fact, taking away from the experience others could have. They feel attacked for sharing, and feel typecast, blamed and excluded. They are baffled by the ease with which their peers engage in microaggressive behaviors and feel like it would be easier to handle these issues in the U.S. rather than in a place where they are all away from home.

How do the experiences of these two students impact their perceptions of study abroad? Of the host country? Do you think the students would encourage their peers to study abroad after experiencing what they did? How would can we help these two students? 

Scenario 2:

You are a faculty member who has been chosen to lead a semester long program in the Dominican Republic. You have led other cohorts of students before on various study abroad excursions and feel relatively comfortable with these experiences. However, this year, your cohort seems to be having more problems getting along than other groups have in previous years. In the Dominican Republic there has been a spate of hate crimes against Haitian refugees and arguments have arisen between your students surrounding these issues. Two students, one Latina (Sandra) and the other a Black female (Alicia), were once best friends in the U.S. but in the Dominican Republic their friendship appears to have been tested. 

One evening, during one of your group dinners, Alicia suddenly gets up from the table and runs out of the restaurant crying. Everyone at the table is stunned by this behavior but, after a brief awkward silence, some students begin to laugh. When you decide to go follow up on the student, Sandra tries to stop you and says, “Don’t bother, she’s just being a drama queen”. The other students now look at you.

What do you do? How do you address what occurred? Do you leave the table and go support Alicia? Do you address Sandra’s comments? How do you talk about race in a foreign setting?

What Else Does Discrimination Abroad Look Like?

These scenarios highlight some of the difficulties that students of color may have when they go abroad. In particular, within each scenario, we see racial tensions between peers as well as with members of the host culture.  What are the appropriate responses to such experiences?

To help students of color study abroad, we have created a list of experiences that some students of color may have when they travel. We believe that knowledge of these issues can help study abroad programs and faculty develop more culturally sensitive and effective programming to manage and deal with these issues before and when they arise.

1.  Being Identified First as an American.

“You may be black at home, but here you’re just an American”

Comment made to African American student in South Africa

When students of color study abroad they may first be identified as an American. But what does it mean for an ethnic or racial minority to first be identified as American – especially if, in the United States, this is not a term that they may use to identify themselves? For example, among some low-income students of color, being identified as American may mean being identified as someone who is wealthy. Hence, study abroad, therefore, is a prime time in a student’s life to not only learn about others but to also learn about themselves – which may entail learning about what it means to be identified first as an American (Dobly, 2004).

2.  Not Being Identified as an American.

“You are not American, but your friend, he is an American”. 

Comment made to Latina faculty member during a study abroad experience in China.

Conversely, some students of color (and apparently faculty) may be told that they “do not look American” because of preexisting racial notions of what Americans should look like. Thus, how does the student feel about this misidentification? Or more particularly, how does the student feel being denied this identity? How should we handle these experiences and in what ways can we equip our students to process these experiences?

3. Having Comments Made about one’s Appearance. 

“Are you sure you’re not Roma? Because you look Roma to me” 

Comment made to mixed race student in Italy.

While many students may experience comments concerning their dress and/or appearance, for students of color, additionally comments may be made regarding their phenotype or racialized appearance. Additionally, given the current refugee crisis in Europe, minority students may find that they experience additional surveillance and questioning.  For example, it may not be unusual for Latino students who are studying in Germany to be misidentified as Syrian or African American students who are studying in Italy to be misidentified as Libyan. As such, students of color may be misidentified as belonging to other minority groups while abroad and may experience discrimination based on how much these groups are stigmatized.

4. Experiencing Fetishization and Objectification.

“…while we were touring, many of the patrons were asking to touch my hair, take pictures of me and with me, and openly stared as they walked past me. “ (Lowery – Wynn, 2015, p. 212).

Comment made to African American student in China.

In addition to receiving comments about their appearance, students of color may sometimes be made to feel as if their bodies are on display, as others may comment on or touch their body and hair. Students can experience fetishization and objectification by host nationals as well as by their peers that can manifest in unwanted sexual attention or harassment. 

5. Having Concerns Over Safety

With such increased attention, students can also report feeling uncomfortable and unsafe. These concerns can range from discomfort to fears of being physically assaulted, which can have a significant impact on a student’s perceived personal security and successful adaptation to the host culture. This is an especially salient point to also highlight with host families who will be in daily contact with students.  

6. Experiencing Language Discrimination.

“You Puerto Ricans just can’t really speak Spanish.”

Comment made to student while studying in Spain.

In addition to comments about appearance, students of color may also experience language discrimination. For example, while going abroad and mastering a new language can be difficult for any student, evidence suggests that others may endorse stereotyped notions regarding the intellectual abilities of racialized minorities which can hamper their language fluency (Willis & Delalue, 2016). Furthermore, even in instances when minorities may appear to look like host country nationals (e.g., an Asian American student studying in Asia, or an African American student studying in Africa), students of color report experiencing discrimination based on their accent or ability to speak the host country language. Indeed, in some instances students report being made to feel ashamed for not speaking the host language better – as when Chinese American students are told that they are not “Chinese enough” because they don’t speak enough Mandarin with their host families (Diversity Abroad Conference, 2016).

7. Experiencing Discrimination from Peers.

In addition to discriminatory experiences with the host culture, students of color can also experience discrimination from other Americans studying abroad (Willis & Delalue, 2016). While the research on within-group discrimination is limited, there is a belief that this type of discrimination is particularly toxic because it undermines a person’s sense of belonging to a group (Lopez et al., 2015). This is a particularly important to assess when American students go abroad as a group as negative group dynamics can hinder the study abroad experience (as in scenario 1 and 2).

Of course, not all students of color will have these experiences. Discriminatory experiences can vary depending on the racial and ethnic group of students, the saliency of that group membership to their identity, and the intersection of this identity with other markers, such as gender, class, sexual orientation and ability status. Furthermore, the experience of discrimination must be understood with reference to a site’s history of race and ethnic relations (Felix & Lopez, 2016). 

Given this complexity, it behooves us to inquire about the critical incidents that students of color may experience while abroad. Critical incidents are defined as events that have meaningful and important consequences on a student’s life and identity (Butterfield et al, 2009). Understanding such discriminatory experiences is important because current psychological literature has noted how racial discrimination, which manifest in daily hassles and everyday experiences to physical assault, can take a toll on one’s physical and mental health (Sue, 2007).

What Can You Do?

Given the above concerns, our Task Force has compiled the following list of recommendations for study abroad professionals and faculty (both domestic and international) who are managing and leading programs abroad.

For Study Abroad Professionals

1. Talk about it. Discrimination is one of the issues that students of color are often worried about prior to departure. Yet, these concerns are typically ignored or minimized. This is unfortunate as these experiences can and, most likely, will occur. Therefore, you must be proactive! Specifically, we must – 

  1. Address these issues in the materials you give to students and in pre-departure and on-site orientations.
  2. Devote sections of your study abroad website to highlighting and describing the experiences of students of color and connect students with support resources available both within our organizations or universities and the larger study abroad field (i.e. the Diversity Abroad website).
  3. Discuss these issues as you advise your students about different programs, addressing the benefits, as well as the difficulties, of studying abroad as a student of color. If you yourself do not feel fully prepared or comfortable with addressing diversity and discrimination topics directly with students, consider #2 and #3 below, and compile a list for yourself of colleagues who you can refer students to for more comprehensive information.  

2. Hold trainings for staff.  While more work can be done to help students prepare and process discriminatory experiences, we can also help with these issues by proactively making efforts to educate staff who will be supporting students of color. This not only includes program administrative staff but host families as well. Specifically – 

  1. Appoint Diversity Advisors as part of your regular staff. These are staff who have specifically been trained in these issues and that students should know they can approach with any concerns they are having.
  2. Conduct trainings for host families to discuss issues related to cultural sensitivity.
  3. Connect staff members with additional resources and trainings that are available through your campus or organization’s diversity offices and initiatives, as well as the Diversity Abroad Network.

3. Consider using peer-to-peer counselors. Students of color who go abroad can serve as great ambassadors for study abroad programs. Not only can they tell other students about their experiences and programs but they can also discuss ways that they coped while abroad. While supporting other students should not fall squarely on the shoulders of past students, they can be valuable resources for other students who are contemplating going abroad.

4. Provide opportunities for safe check-ins.  Check-ins are opportunities for programs to see how their students are doing. In addition to in-person check-ins, consider other opportunities for students to provide anonymous check-ins and procedures for reporting. Students may not always feel comfortable discussing experiences with discrimination but they should know that there is a specific place where they can report these issues and be free from retribution.

5. Gather data on critical incidents. When students return from their study abroad experiences there needs to be a systematic collection of critical incidents. Students should be able to provide their assessment of programs and specifically state whether they felt attended to and cared for in relation to experiences of discrimination.

6. Provide access to professional psychological resources.  At times students may need access to professional psychological resources. Each study abroad site should anticipate that this may be a need and be prepared to provide such services should the need arise. Such mental health professionals should be knowledgeable about the anxieties and fears that students of color may have when studying abroad.

For Faculty Leading Programs Abroad

Increasingly, faculty are called to take students on either long or short excursions abroad. This type of study abroad experience can be very powerful for students as they can learn about different cultures, people and ideas under the tutelage of a faculty instructor.  To help with these experiences, you should – 

1. Create a Faculty Field Experience Guidebook for your institution that presents common scenarios that instructors can face when going abroad.  

2. Offer trainings, conversations, roundtables, and briefings for faculty on diversity and discrimination issues before they go abroad. Have past and new field instructors meet one another to discuss ways of coping and supporting students while abroad.

3. Have faculty Create an inclusive course syllabus that outlines how students are expected to treat one another and the consequences of discriminatory and disrespectful behavior. Have past field instructors share syllabi and resources used.

4. Consider sending two faculty members abroad for a course. Faculty teams can spell each other should a crisis arise and can use the opportunity to discuss group dynamics and issues of safety among the group. While some institutions hold that this expenditure is be cost prohibitive, having a second faculty member can help with programming should an emergency arise. Additionally. teaching abroad can be an isolating experience, and the benefits of providing a peer can help minimize faculty burnout. Further, having faculty or staff from different backgrounds can help increase the likelihood that students have at least one group leader that they feel they can go to with issues.

5. Recruit more diverse faculty. Institutions should put additional efforts towards recruiting minority professors to lead study abroad programs. Although this does not guarantee that students will feel comfortable approach these professors, having a professor of color can still serve as a powerful role model and recruiter for students of color – particularly if these students have never gone abroad before.

6. Discuss, discuss, discuss. Professors should proactively discuss issues of race, ethnicity, and discrimination when studying abroad. Being proactive models to students that this is an important topic to discuss, even if they still may be reluctant to approach you about it.

7. Educate and label. Educating students about microaggressions gives students a language to process their experiences (Sue et al 2007). Be proactive, anticipate issues and create space for discussions before, during and after the study abroad experience.

8. Get to know students beforehand. If possible, get to know the students before traveling abroad. This may entail meeting each student individually to ascertain any concerns and fears.

9. NOT be ColorblindApproach discriminatory concerns with compassion and care rather than skepticism. Do not to ignore, minimize or dismiss concerns.

10. Pay attention to group dynamics. Be aware of scapegoating and bullying among students. Going abroad can be a scary and overwhelming experience for some students. Consequently, when groups of students go to a new country they have a tendency to cluster together (among themselves or with other similar Americans) in order to feel safe. However, as a result, some members may be excluded from such bonding. Pay attention to who gets excluded. Be aware of any implicit hierarchies that may be forming and be sure to stop these formations from solidifying when necessary. In particular, programs should invest in training group leaders in mediation and the use of de-escalation techniques. Such skills will be invaluable when dealing with these issues.

11. Institute the use of buddy/ally system for your students. Similar to the buddy system that may be used to ensure safety for students, have students act as support systems and allies for one another in the face of discriminatory experiences. For example, trainings can be instituted to show majority students how they can be an ally for minority students.

12. Collaborate with your institution’s counseling services to discuss ways of coping. If warranted, consider the use of remote counseling with your institution’s counseling center. Additionally, make sure you are aware of counseling services available within the study abroad site.

13. Collect critical incidents. Have a system in place for reporting all things big or small. This information can help an institution anticipate future problems and solutions. It also provides faculty program leaders with an opportunity to document their responses to events.

In sum, as more students of color enroll in study abroad programs, it is crucial that we make more concerted efforts to attend to their needs. When done with care and deliberation, students who are successfully mentored when they go abroad can return with an increased sense of empowerment, renewed focus, and a greater connection to heritage. Attending to their needs and concerns is thus time well spent.

References

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Shelton, S.  (2001).  Education abroad: Racism in Eastern Europe. Transitions Abroad. Retrieved from http://www.transitionsabroad.com/publications/magazine/0111/shelton.shtml.

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Sweeney, K., (2013). Inclusive excellence and underrepresentation of students of color in study abroad. Frontiers: the Interdisciplinary Journal of Study Abroad, Vol. 23. 

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