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Re-Thinking Education Abroad Using a Strengths-Based Approach

Posted: Monday, December 11, 2017
By: Shayna A. Trujillo, MA

Since 2008, quality education abroad programming has been widely recognized as a high impact practice in higher education (Kuh, G). High impact practices show significant positive influence on student learning and retention, and education abroad specifically affects diverse and historically underrepresented students at a higher positive rate than their peers (Center for Global Education, 2017). Yet, despite the potential positive impact for all students, participation in education abroad opportunities remains disproportionately an experience for white, female students (Institute of International Education, 2017). Many international education professionals who understand this data attempt to mitigate the participation gap by focusing efforts on addressing the real and perceived barriers that face diverse and historically underrepresented students.

What if, however, we turned that idea around? How might shifting our philosophy and framing language change the way we understand, design programs for, and advise students? Could shifting to a strengths-based approach positively impact inclusive excellence and equity for diverse and historically underrepresented students in education abroad programming? This article briefly examines the intersection between strengths-based approaches and the current education abroad paradigm, how a strengths-based approach could shape program design, and provides recommendations to both scholars and practitioners.

CONTEXT

Strengths-based approaches are derived from research in a number of fields, including education, social work, psychology, and organizational theory (Lopez, S. and Louis, M., 2009). The beginning of strength is a talent, defined by Anderson (2005) as a “naturally recurring pattern of thought, feeling, or behavior that can be productively applied” (p.185). When a talent is refined by knowledge and skill, it becomes a strength (Schreiner, L. & Anderson, E., 2005, p. 22). While knowledge and skills can be acquired, talents are natural, and it is only in combination, and application through experience, that strengths can be used to achieve personal excellence. This is the core of the strengths-based approach, recognizing one’s talents, developing them into strengths, applying those strengths creatively to positively impact the task or role before oneself.

People operating from this worldview embrace a student-centered model that shapes how they engage in both their own learning and teaching processes. Fundamentally, according to Lopez and Louis (2009), the strengths-based approach centers around five principles:

  • measurement of strengths,
  • individualization to student needs/interests,  
  • networking with those who affirm strengths,  
  • deliberate application inside/outside of the classroom, and
  • intentional development of strengths through novel experiences

An individual, or organization, that follows the tenets of a strengths-based approach operates from the assumption that everyone has resources that help them achieve success in many areas of their life. When someone is aware of their natural talents, driven to improve them with knowledge and skills, and supported strategically in translating their strengths into diverse areas of personal, academic, and professional growth, the resulting achievement has no upper limit. Embracing this mindset, means changing the ways in which programs and student interactions are fundamentally structured, organized, and implemented.

Strength-based approaches have successfully permeated several areas of higher education including career development, first-year experience courses, academic advising, and leadership development (Soria, K. & Stubblefield, R., 2015, p. 352). The focus in much of this research seeks to thoughtfully guide students through identifying in what academic or professional sector their strengths could be most readily applied. Apart from the individualized perspective, some student affairs professionals use a strengths-based approach to connect their programs with larger institutional goals, including student retention, engagement, and success (Soria, K. & Stubblefield, R, 2015, p.366).

Education abroad incorporates all of these areas, from academic advising to career development, from leadership development to student support services. It is that role as a central hub for the distinct goals of higher education that make education abroad the ideal sector for implementing strengths-based approaches. An approach that has successful disparate parts might have something important to add to the success of the whole.   

STRUCTURAL AND INDIVIDUAL BARRIERS TO STUDENT SUCCESS

For decades, educators and administrators in international education have identified and discussed the real and perceived barriers that limit diverse and historically underrepresented student participation in education abroad opportunities. The barriers are often termed the “Fs” and may include: family, finances, faculty, fear, friends, and/or familiarity (Dessoff, A., 2006; Murray Brux, J & Fry, B., 2010; Paus, E. & Robinson, M., 2008). Among professionals, much conversation and programming revolves around the “F” which stands in the way of a student accessing education abroad opportunities. The emphasis is on the barrier, not on the individual student.

This outlook is fundamentally a deficit-based approach. Common in educational institutions, this type of approach identifies the gaps or needs a student has and attempts to correct them through remedial programming. These programs or services are looking to fix a problem or help students improve in areas for which they are unprepared (Anderson, 2005, p. 181). There is some consensus that “deficit thinking permeates US society, and both schools and those who work in schools mirror these beliefs” (Yosso*, 2005, p.75). Schools, built in the context of a racist and classist society like the United States, inherently perpetuate the systems that keep certain groups oppressed.

Deficit-based thinking denies the intersectional identities and experiences of individuals, and presupposes that an outside force must sweep in to accurately identify and solve the existing problems. An alternative to this view is the powerful community-cultural wealth model. Rather than seeing communities of color as places full of cultural disadvantage, this model identifies six types of cultural wealth possessed by socially marginalized groups. Yosso pinpoints certain knowledge, skills, abilities, and networks that social marginalized groups have access to (2005). In fact, these types of capital (aspirational, navigational, social, linguistic, familial, and resistant) and Yosso’s whole argument, can be holistically mapped onto a strengths model.

Both the community cultural wealth model and the strengths-based approach accept that students bring with them a set of talents from their homes and communities into their educational experiences. The more  thoughtfully that educators can work towards dismantling the deficit-based thinking through both the community cultural wealth capital and strengths-based approach, the more likely access, inclusion, and equity for diverse and historically underrepresented students will be prioritized and solidified in educational institutions around the country.

When social identities are seen as intrinsically negative, difference is marginalized. This brings implicit tension to our work. There is tension between the reality that we work in a system built on structural inequities and the desire to avoid marginalizing difference through its identification. However, the strengths-based approach is a complement to that structural inequity. We can subvert that same system by leveraging intentional reframing of students as ‘at promise’ rather than ‘at risk.’

A STRENGTHS-BASED APPROACH TO EDUCATION ABROAD PROGRAM DESIGN

Education abroad is a unique opportunity for learning in an international and/or intercultural context. Many abroad programs use education abroad to incorporate experiential learning, critical reflection, identity development, and a holistic approach to integrating international, intercultural, and global dimensions into learning. Recent research has indeed shown that “most students learn to learn effectively abroad only when an educator intervenes, strategically and intentionally” (Vande Berg, Paige, & Lou, 2012, p. 17).  Successful development of a program, then, would include targeted interventions with structured student learning outcomes related to curricular achievement, career advancement, cross-cultural skill development, and/or personal development (Hoffa, W. & DePaul, S.C., 2010, p.13).

Where might the strengths-based approach fit into this complex world of education abroad program design? In fact, strengths-based thinking can inform every stage of program development. Using the logic model framework, as outlined by Deardorff (2015), helps to identify the stages of program development. Below are the stages and supplemental questions to ask at each stage to prompt educators and administrators to consider the incorporation of strengths-based approaches.

  1. Begin with the long-term desired impact and end goals of the program

a. What results are to be achieved?

b. Have you engaged relevant stakeholders, including students, in the discussion about end goals?

c. How might strengths honed in an education abroad program impact that students’ long-term academic and career achievement?

       2. Identify related short-, mid-, and long-term learning outcomes

a. What change is expected to occur in the learner?

b. Does each of these outcomes show progress towards the desired impact?

c. Can students identify, explain, use, analyze, and evaluate their strengths as tools in an international and/or intercultural context?

       3. Identify all activities that are needed to reach the desired outcomes

a. What learning experiences are key?

b. What strategic and intentional interventions are needed before, during, and after the program to achieve the outcomes and goals?

c. What types of critical reflection activities might incorporate connections between students’ talents and strengths at home and overcoming challenges abroad?

       4. Define the resources needed to successfully run all activities

a. What financial, human, or other inputs exist?

b. What additional support might be needed?

c. What tools will be used to measure and identify student strengths?

       5. Finally, consider the outputs, specific numbers, that reflect when activities are accomplished

a. How much time is needed for each activity to be evaluated as successful?

b. Do these parameters then lead logically back into desired outcomes?

c. In what ways can strengths be usefully employed through various activities?

Of course, there are other important elements relevant to the design of a program, such as advising, policies and procedures, marketing and recruiting, and health and safety considerations. However, strengths-based approaches have particular salience when the focus is on student learning. Education abroad programming is an ideal place for students to leverage their strengths in new and exciting ways. Professionals can thoughtfully and intentionally incorporate strengths-based language, assumptions, and theory into the elements that most readily translate to positively impact all students. When strength-based theory becomes part of practice, student development and learning continues to assert its place as a primary of objective of education abroad.

RECOMMENDATIONS FOR NEXT STEPS

Practitioners in the field of education abroad are most successful when they can apply and modify theory to their everyday work. The following are several key recommendations based on the premise discussed above.

  • See students, including diverse and historically underrepresented students, as people first. All students have innate talents, strengths, and community supports that can be leveraged to have successful educational abroad experiences
  • Change the conversation around education abroad barriers to focus on the ways in which individuals can overcome those barriers, whether real or perceived, using their innate strengths and talents and build supports institutionally to remove the onus of change from the individual
  • Use personal reflection exercises pre-, during, and post-educational experiences to promote critical thought about how one’s strengths and talents can be leveraged to improve learning and growth abroad and upon return
  • Look for ways to incorporate strengths-based language and questions into all aspects of work (goal setting, strategy writing, policy design, recruitment, marketing, advising, professional development, and re-entry programming)
  • Discuss strengths-based supports with faculty members and on-site staff to facilitate on-the-ground conversations around tackling new cultural adjustments challenges using students´ strengths
  • Engage valid and reliable tools to measure strengths and assess progress towards integrate strengths-based program outcomes

Strengths-based approaches fit well with the student-centered, learning-focused mission of many international educators. Changing how we think about students can truly change how we interact with, design programs for, and engage students in education abroad. When we take the time to refine our practice and programs based on relevant research, not only do we improve our programs, but we ultimately make a greater positive impact on the students we serve.  With the strengths and identities of diverse and historically underrepresented students at the fore, equity and inclusive excellence just might be on the horizon in education abroad.

CITATIONS

Anderson, E. C. (2005). Strengths-Based Educating: A Concrete Way to Bring Out the Best in Students—and Yourself: The Confessions of an Educator Who Got It Right—Finally!. Educational Horizons, 83(3), 180-189.

Berg, M. V., Paige, R. M., & Lou, K. H. (2012). Student Learning Abroad: What Our Students Are Learning, What They? re Not, and What We Can Do About It. Stylus Publishing, LLC.

Deardorff, D. K. (2015). Demystifying outcomes assessment for international educators: A practical approach. Stylus Publishing, LLC.

DePaul, S., & Hoffa, W. W. (2010). A history of study abroad: 1965–present. Carlisle, PA: Forum on Education Abroad.

Dessoff, A. (2006). Who’s not going abroad?. International Educator, 15(2), 20.

Impact of Study Abroad on Retention and Success. The Center for Global Education. Retrieved from http://globaledresearch.com/study-abroad-impact.asp.

Institute of International Education. (2017). “Profile of U.S. Study Abroad Students” Open Doors Report on International Educational Exchange. Retrieved from https://www.iie.org/Research-and-Insights/Open-Doors/Data/US-Study-Abroad/Student-Profile

Kuh, G. D. (2008). High-impact educational practices: What they are, who has access to them, and why they matter. Association of American Colleges and Universities. https://keycenter.unca.edu/sites/default/files/aacu_high_impact_2008_final.pdf

Lopez, S. & Louis, M (2009). The Principles of Strengths-Based Education, Journal of College and Character, 10:4, DOI: 10.2202/1940-1639.1041.

Murray Brux, J., & Fry, B. (2010). Multicultural students in study abroad: Their interests, their issues, and their constraints. Journal of Studies in International Education, 14(5), 508-527.

Paus, E., & Robinson, M. (2008). Increasing study abroad participation: The faculty makes the difference. Frontiers: The Interdisciplinary Journal of Study Abroad, 17, 33-49.

Schreiner, L. A., & “Chip” Anderson, E. (2005). Strengths-based advising: A new lens for higher education. NACADA Journal, 25(2), 20-29.

Soria, K. M., & Stubblefield, R. (2015). Knowing Me, Knowing You: Building Strengths Awareness, Belonging, and Persistence in Higher Education. Journal of College Student Retention: Research, Theory & Practice, 17(3), 351-372.

Yosso*, T. J. (2005). Whose culture has capital? A critical race theory discussion of community cultural wealth. Race ethnicity and education, 8(1), 69-91.

Integrative Approaches to Health, Safety, & Security: Incorporating D & I Practices

Integrative Approaches to Health, Safety, & Security: Incorporating Diversity & Inclusive Good Practices

From Live Session on November 30, 2017

Session Description: 

Health and safety are critical components of education abroad (pre-departure planning and preparation, during the education abroad experience, and upon re-entry). Considerations for diverse students are essential when developing inclusive health and safety policies and procedures. Join this community discussion to explore integrative approaches to incorporating health and safety good practices to support students from diverse backgrounds throughout the education abroad process, with focus on discrimination, racism and mental health & security implications. Panelists will frame the discussion through three guiding perspectives: student advising, risk management, and assessment, utilizing the Access, Inclusion, Diversity, and Equity Roadmap as a framework.

 

Facilitators:

  • Ben Chamberlain -University of South Florida
  • Daneen Johnson – Diversity Abroad

DePauw University: Good Practices

DePauw University: Deconstructing Identity Abroad in Pre-departure

DePauw University is a nationally-recognized, leading liberal arts college in Greencastle, Indiana, dedicated to educating 2,300 students from across the country and around the globe.  Connected to the liberal arts college is one of the nation’s first Schools of Music.  For more than 175 years, DePauw has created an atmosphere of intellectual challenge and social engagement that prepares students for lifelong success.

Focus Areas: Pre-departure

Organizational Profile
  • How many students (undergraduate) are enrolled in your institution? 2,200 (as of fall 2017)
  • How many undergraduate students from your institution study abroad each year?

    ~130 students for semester-long programs (as of fall 2017)
    ~400 students for short-term faculty-led programs (as of fall 2017)

  • Institution Type: 4-year; Private

Describe your initiative/project

For some time, DePauw Study Abroad, in collaboration with the Multicultural Student Center, had facilitated a lecture-style pre-departure discussion on identity to help students understand their role in being global citizens abroad. While the content was meaningful, they found that the lecture-style approach did not allow sufficient opportunities for students to reflect on their specific experiences. In an effort to more fully engage students in pre-departure discussions to deconstruct identity, power, and privilege abroad, the interactive Identity & Ethics Abroad Session was developed.  

The social justice approach utilized to develop the Identity & Ethics session involves, to a large extent, understanding “self.” in terms of social identity markers (race, ethnicity, gender, class, sexual orientation, nationality, etc.). Given that DePauw students who go abroad present varying levels of understanding around identity, the staff focuses first on helping students to understand the identities they carry before going into conversations about how they can understand others. Key components of the session include understanding individual identity, how identity influences their privilege as Americans, and the singular stories that shape their understanding of how they see the world. Altogether, this self-reflective exercise contributes to a student’s ability to understand and navigate cultural difference.

What need does this initiative/project intend to meet? What conversations/other projects led to its creation?

The Assistant Director of Study Abroad was invited by students to participate in a Posse Plus Retreat. During that experience, the study abroad office began to consider how to incorporate more intentional conversations around identity, power, and privilege as a required component of pre-departure orientation. It meets a need to prepare students to recognize the importance of performing privilege while off-campus as well as understanding how stereotypes impact their understanding of culture, and that “passing” is not the purpose of off-campus study.

Which student group(s) did your institution target as part of your initiative/project?

All students who have been accepted to an off-campus study program participate in the Identity & Ethics Abroad Session. DePauw has two application periods. One in November for fall study abroad (the next year) and one in February for spring study abroad (the next year).

Why did your institution feel that it was necessary to target this group?

In our efforts to create equitable access and effective support in global education opportunities, professionals must also engage our students who hold multiple privileges (white, middle/upper class, heterosexual, cisgender, etc) to better understand their role in reproducing/reinforcing marginalization of those that are different from them. Effective engagement, however, requires students to understand the ways in which they have been socialized to understand the world and how this might that impact their understanding of difference.

Tell us step by step the process taken to implement this initiative/project? 

The Identity & Ethics Abroad session is a one hour-long component of a required 4-part pre-departure orientation series for semester programming. The Identity & Ethics Abroad section of pre-departure programming was developed and fully implemented in 2016.

Pre-departure Orientation

  • Section 1: General guidelines/safety & policy-driven info; visa/passport/program application; health & safety (2 hours) Section 2: Financial Aid & Affordability; paying for the program & creating a budget (1 hour) 
  • Section 3: Career Integration (1 hour)
  • Section 4: Identity & Ethics Abroad (1 hour)
  • Identity & Ethics Abroad: Key Components

Part 1

Social identity wheel exercise:

Students look over the social identity wheel, then write down their identities on post-it notes, then move around the room to put them up on larger sheets of post-it easel pads, and then engage in a silent moving exercise around the room to see what’s represented. Facilitators ask students to “Move to the identity that you think about most often while you are here at DePauw.” Students then pair up with someone who has also clustered around the same identity. Facilitators then ask students to “Move to the identity that you think about least often here at DePauw University.” For the last section, students are asked to “Consider your host location, move the identity that you think will be most salient.” Finally, students are asked to “Consider your host location, move the identity that you are least familiar with.” 

Part 2

Show clip of “The Danger of a Single Story”

The goal of this section is to help students understand that single stories are socially constructed, are singular, and don’t reveal the whole story. It’s not that stereotypes are incorrect, it’s that they are incomplete, they tell one story, not the full story. Students journal about a time when they were reduced to a single story. After journaling, facilitators issues two follow-up questions: “How do we learn the single stories of other countries?” and “When do these stories become problematic or are they problematics?”

Part 3

The Director of our Ethics Institute has been invited over the past few semesters to discuss cultural relativism in a lecture-style. In the context of this topic, students discuss who has the right to define who is right and who is wrong. Who has ownership of a story? For example, locals may tell visitors that it’s permissible to take a picture even if it’s not because they wouldn’t want it to negatively impact tourism.

Which obstacles were encountered throughout the planning and implementation phases?

The Study Abroad Office had already been doing an identity-workshop in collaboration with the Multicultural Office. While the information presented was important, there was room for improvement, especially in how students were engaging and reflecting on aspects of identity personally. Timing has also been a challenge because since it comes as the final workshop, we tend to see higher attrition. However, we have a required make-up assignment that involves writing a reflective paper.

Which faculties, departments, centers and/or student groups on campus were involved in the process?

This initiative is developed within the study abroad office. One staff member in the study abroad office has a very strong background in social justice principles & trainings.

Were there any new assessments and/or procedures produced due to the initiative/project?

The DePauw team is hoping to incorporate assessment into the coming cycles with the goal of better understanding how students are experiencing this session. 

How would your institution approach this initiative/project differently if you were to start over?

Looking forward, the idea is to incorporate more content on how identities are socially constructed. There may also be opportunities to utilize learning from the Danger of a Single Story for students to check their assumptions given that judging difference inhibits the ability to be an effective global citizen. In the future, there may also be opportunities to incorporate concepts of power & privilege.

What were the results of your initiative?

The Identity & Ethics Abroad section is now a standard component of the mandatory pre-departure orientation.

What would you recommend to other institutions interested in implementing a similar initiative?

If someone within the study abroad office doesn’t have the necessary background to design these components, they can partner with a diversity & multicultural office or faculty-member who is familiar with student development/identity development.

Reflective Leadership in Global Education

Posted: Tuesday, October 24, 2017
By: Pamela Roy, PhD, Manager of Learning & Assessment – Diversity Abroad

As international educators, our work often involves engaging with students, professional colleagues, and communities abroad; yet our reach is broader and extends to governments, policymakers, NGOs, the private sector, corporations, and other stakeholders invested in the global education and cultural exchange. Given that international educators have the capacity to make a difference globally, it is imperative that we are fully present, emotionally engaged, caring and empathetic – characteristics of reflective leadership – so that the future leaders we inspire can continue to make a profound impact globally, impact that is grounded in social justice and equality for all.

Defining Reflective Leadership

Derived from the Latin term reflectere, reflection means “to bend back”; the act of reflection is therefore crucial to global education because it serves as the bridge between experience and learning (Reed & Koliba, 2003). When reflection is coupled with emotional intelligence – the ability to understand one’s self and other people, display self-control and self-confidence to respond to others appropriately – we have the potential to lead global sustainable change (please see Burgan & Burgan, 2012).  In our everyday lives, and most certainly in the work we do with students, we must be more patient, observant, and introspective, creative, and take risks, as well as have the ability to take in information, connect the dots and glean eye-opening insights.

Another key tenet of reflective leadership is empathy. Over the past two decades, Pulitzer Prize winner Daniel Goleman has written extensively on authenticity and empathy, and the connection between empathy and leadership. He suggests that effective leaders possess all three types of empathy – cognitive empathy, emotional empathy, and empathetic concern. How can we help students harness their skills to be emphathetic leaders? In what ways can we be better attuned to how the other person feels and what they might be thinking? Is it possible to empathize with our colleagues and be moved to help them? As we create rapport with our global colleagues, being in tune with yourself and in tune with what’s happening, suggests Goleman, will strengthen the relationship.

Reflective Leadership in Action

How can we incorporate reflective leadership into program implementation? The following provides an example of reflective leadership in action. In June 2017, I co-led Diversity Abroad’s Global Institute for Inclusive Leadership, an intensive, 8-day interactive workshop designed for international education, student affairs, education abroad, faculty development, and diversity and social justice program professionals who were interested in gaining skills and resources and building networks to better support their global education and diversity-related work. The inaugural Institute was held in Cape Town, South Africa and was comprised of full-time professionals from 11 different universities in the US. Self-reflection was a core component of preparing for participation in the Institute; self and group reflection was fundamental to the experience on the ground in South Africa and critical towards learning and growing both personally and professionally upon participant’s re-entry into the US.  

On day seven of the Institute, I led a workshop on Reflective Leadership that was quite transformative for participants. The workshop was designed to provide participants with an opportunity to map their leadership, using the Johari window as a framework to better understand: a) what we know about our leadership skills and abilities, b) what we don’t know about ourselves, c) what other’s don’t know about our leadership, and d) what we and others don’t know about our skills and abilities. The workshop was purposefully designed to be held at an off-site location with access to comfort foods, a beachfront view, and plenty of space and time for participants to journal in private and dialogue with each other confidentially. The guided activities revealed deep insights for participants about their respective leadership styles and how these styles vary in professional and personal settings. Participants explored what it means to do soul work with purpose, the importance of balancing work with competing life priorities, and much more. Facilitating the workshop led to my own set of discoveries about the characteristics that I value in a workplace, why ethics and authenticity are core values that guide my professional praxis and that through shared vulnerability we can foster deep, meaningful and lifelong connections with our colleagues – an unexpected result of leading the Institute. 

Advancing Diversity & Inclusive Excellence in Global Education through Reflective Leadership

As international educators, we are faced with an increasingly complex, multicultural and diverse higher education environment; the focus on the value of reflective capacity may help us to meet the challenge of our changing times (Roberts, 2008). Indeed, the ability to reflect must be cultivated over time, unless we are actively engaged in the practice of reflection through our own personal habits or within the context of our work. As international educators, we are often involved in facilitating or leading high impact practices that involve direct student engagement or that have implications for student success. In other words, we are facilitators of the student learning process and have the capacity to encourage future leaders to look inwardly to clarify their personal values, as well as outwardly to understand how they can connect to the larger whole (Huber, 2002). The importance of developing as reflective leaders is therefore paramount if we aim to encourage and facilitate deep learning and meaningful opportunities for students, including students who study abroad. Helping students, our leaders of the future, engage in reflection-in-action (thinking on one’s feet) as well as reflection-on-action (thinking upon completion of a project or particular activity), and helping them to question assumptions, and readjust their behaviors and attitudes remains crucial to their success as global citizens (Roberts, 2008; Schon, 1983). 

References

Burgan, D. S. & Burgan, S. C. (2012). Understanding emotional intelligence for project management practitioners. Paper presented at PMI® Global Congress 2012—North America, Vancouver, British Columbia, Canada. Newtown Square, PA: Project Management Institute.

Goleman, D. (2017). Culture of Empathy Builder. Accessed online http://cultureofempathy.com/.

Huber, N. (2002). Approaching leadership education in the new millennium.

Journal of Leadership Education, 1(1), 25-34.

Reed, J., & Koliba, C. (2003). Facilitating Reflection: A Manual for Leaders and Educators. Burlington, VT: University of Vermont. Available online.

Roberts, C. (2008). Developing Future Leaders: The Role of Reflection in the Classroom. Journal of Leadership Education 7(1), 116-130.

Schon, D. (1983). The Reflective Practitioner. New York: Basic Books.

Strategies for Microresistances & Ally Development

Posted: Friday, October 18, 2017
By: Pamela Roy, Ph.D., Manager of Learning & Assessment, Diversity Abroad

Why do microresistances in the academic workplace matter? In what ways can we support faculty, staff, and administrators facing microaggressions? How can you contribute your leadership to eliminating microaggressions and mitigating their effects at your college campus (Berk, 2007)? It begins with understanding terminology and equipping yourself with the necessary tools so that when you’re faced with a potential microaggression, you’re able to act and not react. Ultimately, learning how to be an ally to colleagues who face microaggressions can create an environment for everyone to thrive and succeed.

What are microaggressions?

Scholars define microaggressions as “brief and commonplace daily verbal, behavioral, or environmental indignities, whether intentional or unintentional, that communicate hostile, derogatory, or negative . . . slights and insults” (Sue, Derald Wing, et al., “Racial Microaggressions in Everyday Life,” American Psychologist 62.4 [2007]: 271-286).

What are microresistances?

Microresistances are “incremental daily efforts to challenge white privilege” as well as other kinds of privilege based on gender, sexuality, class, etc. They help targeted people “cope with microaggressions” (Irey, Sayumi, “How Asian American Women Perceive and Move toward Leadership Roles in Community Colleges: A Study of Insider Counter Narratives,” PhD Diss., University of Washington, 2013, p. 36).

 
How Can I Be(Come) an Ally through Microresistances?

1. Increase your social resources by practicing gratitude (Wood, et.al., 2008) and by giving microaffirmations, i.e., tiny acts of opening doors to opportunity, gestures of inclusion and caring, and graceful acts of listening (Scully & Rowe, 2009).

2. Remind yourself what you value and find comfort and strength in your ability to act (see Claude Steele’s (2011) Whistling Vivaldi: How Stereotypes Affect Us and What We Can DoNew York: Norton).

3. Speak up when we see or hear a microaggression and use the Open The Front Door communication strategy to make transparent the nature and effects of microaggressions (as cited in Ganote, Cheung, & Souza, 2015):

Observe: Concrete, factual, and observable (not evaluative)
Think: Thoughts based on observation (yours and/or theirs)
Feel: Emotions- “I feel (emotion).”
Desire: Specific request or inquiries about desired outcome

Let’s operationalize this strategy in the workplace with an example. You have witnessed a persistent microaggression from one particular colleague at a small group staff meeting. You make the brave choice to speak up, and say, “Let’s pause for a moment. I noticed (Observe) some raised eyebrows and other nonverbals that make me think people might be reacting strongly to something that was said. I think (Think) we need to explore this because I feel uncomfortable (Feeling) moving forward with the discussion. Following our groundrules, I am hoping someone can share (Desire) what they are thinking or feeling right now so we can have a productive conversation about this (state microaggression).“ See also Kathy Obear, long-time advocate and practitioner of social justice education, techniques on “How to Facilitate Triggering Situations” using the AIR SPACE method! 

4. Work behind the scenes on behalf of your colleagues and support their efforts of microresistances and self-efficacy (Miller & Rollnick, 2013).

5. Practice self-care (see https://www.ted.com/playlists/299/the_importance_of_self_care).

References

Berk, R.A. (2017). Why do microaggressions matter? Journal of Faculty Development, 31(1), 63–73. Retrieved from: http://www.ronberk.com/articles/2017_micro1.pdf

Ganote, C., Cheung, F., & Souza, T. (2015). Don’t Remain Silent!: Strategies for Supporting Yourself and Your Colleagues via Microresistances and Ally Development. In Roy, P., Harrell, A., Milano, J., & Bernhagen, L. (Eds). POD Diversity Committee White Paper at the 40th Annual POD Conference (pp. 3-4). San Francisco, CA.

Miller, W.R., & Rollnick, S. (2013). Motivational Interviewing: Helping People Change. New York, NY: Guilford Press.

Scully, M. & Rowe, M. (2009, July). Bystander Training within Organizations. Journal of the International Ombudsman Association 2 (1), 89-95.

Wood, A.M., Maltby, J., Gillett, R., Linley, P.A., & Joseph, S. (2008). The Role of Gratitude in the Development of Social Support, Stress, and Depression. Journal of Research in Personality 42 (4), 854-871.